MyPoints Games NOT awarding promised 10 pts for playing at WorldWinner I received an e-mail from MyPoints on July 1 stating that they would double the points(from 5 to 10) for each dollar wagered at WorldWinner until August 31. After playing games for several weeks I noticed that I was not receiving the extra 5 pts per dollar. It took me about 10 e-mails to customer service to get them to award my missing points. They seemed to know nothing about the promotion, but finally did give me my missing 2650 points and admitted that they'd made a mistake. When I asked if the promotion was still going on they said no, that it had expired. Yesterday I received another e-mail about this same promotion saying that I could get 10 points for playing until August 31, but they still are not awarding the extra points. If you play at WorldWinner using the link through MyPoints, I would suggest that you check your records to make sure that you're getting the extra points. I would suspect that you haven't been getting them, so please complain to MyPoints. Maybe they'll finally get it right. The customer service people really handled my complaint poorly and it was very frustrating to deal with them. They were totally in the wrong, but kept on avoiding the issue by asking me to prove things. It makes you wonder. |