Max expired again :(

Prairiedawn31 · #1 (**permalink**) 01-28-2002, 08:20 AM

I got the expired page again when I clicked on Max at 6:15 a.m. central time. Anyone find him anywhere else?

dogloverdeb · #2 (**permalink**) 01-28-2002, 08:39 AM

I clicked on all of them but couldn't get him either
got the expired page too

karenw911 · #3 (**permalink**) 01-28-2002, 08:48 AM

I wrote to MemberCare and complained. If Max is on the page for us to click on, they should reward the points for him....

Karen W.

grannysarms · #4 (**permalink**) 01-28-2002, 09:38 AM

I got the same message at 7:30am CST
I am going to complain.

cnh1036 · #5 (**permalink**) 01-28-2002, 10:07 AM

I got the expired page, too...how irritating.

grannysarms · #6 (**permalink**) 01-28-2002, 12:50 PM

Got an answer from MyPoints and they are working to fix the problem. Guess we will just have to keep trying. At least they answered and are working to fix the problem.

sydnie · #7 (**permalink**) 01-28-2002, 01:40 PM

He's completely gone now and not showing in "visit web sites" so evidently nowhere on the site at this time.

stacystock · #8 (**permalink**) 01-28-2002, 01:46 PM

UGH! I'd love 50pts again! *smiles*

karenw911 · #9 (**permalink**) 01-28-2002, 04:45 PM

Quote:

Originally posted by grannysarms
Got an answer from MyPoints and they are working to fix the problem. Guess we will just have to keep trying. At least they answered and are working to fix the problem.

Membercare responded to my complaint and specifically advised that they would credit my account with 50 points...guess it just depended on who go your complaint, huh?

Karen W.

vieprivee · #10 (**permalink**) 01-28-2002, 05:49 PM

"Thank you for contacting MyPoints Member Care.

An intermittent technical concern prompted the error you received. Our
staff is currently addressing the problem, so please try again soon to
revisit the site where the error occurred.

If you still receive a "Request Failed" page when connecting with the
site, using your browser's reload or refresh function may resolve the
problem."

GUESS that means no points for me!!!

PS

MAX is nowhere to be found!!!

karenw911 · #11 (**permalink**) 01-28-2002, 06:29 PM

See..apparently I'm stubborn and perhaps a B*TCH, But...

I would write them back and tell them that their suggestion did not address my problem, that there must be a programming glitch on their end, and when can I expect the 50 points to be credited to my account?

It just seems to me that too many people don't stand up to them and just let their inappropriate responses be the final word. Be firm yet tactful.

Karen W.

vieprivee · #12 (**permalink**) 01-28-2002, 10:04 PM

I emailed them again and told them nicely that I wanted the 50 points..let us see what happens!

AND it has been THREE WEEKS since I joined Snapfish and NO POINTS for that either...told them about THAT TOO!

karenw911 · #13 (**permalink**) 01-28-2002, 11:58 PM

Quote:

Originally posted by vieprivee
I emailed them again and told them nicely that I wanted the 50 points..let us see what happens!

AND it has been THREE WEEKS since I joined Snapfish and NO POINTS for that either...told them about THAT TOO!

Keep us posted...

And don't be afraid to put your foot down!

Karen W.