What's up with coolsavings?

[buzzmom3]

I've been tryijng to check the points in my account for the past few weeks and today, this came up:

Thank you for your interest in the CoolSavings Rewards Program. Because our third-party point provider is going out of business, we have to temporarily suspend CoolPoint redemptions. We apologize for any inconvenience this may cause you.

Please be assured that we are holding your CoolPoint balance secure while we reach an agreement with another provider. Once we have straightened out the details, your CoolPoints will still be valid for redemption.

Thank you for your patience. We encourage you to check back here periodically, as we hope to resume the CoolSavings Rewards Program shortly.

Member Services Team

This doesn't sound good. I knew I should have cashed out when I had the chance.

[devlina2u]

That does sound like they are going under.

[eaparham]

yup.......sounds like Flooz all over again

[sweetiris]

I actually had enough to cash out for something. Why in the world didn't I when I had the chance?

[harrykwong]

I checked and still no pulse. Let's hope they combine with someone else and merge the programs. I cashed out a few months ago for a certif for Mrs Fields cookies (and am still fat from those cookies so maybe it's not so bad if one doesn't get anything). I still have some points but I too expect them to be in limbo or I will forget about them after a few months.

Hope you have better luck!

[shopgal]

I sent off an email to CoolSavings..expressing my concerns about not ablt to view my account, etc...and this is what they said..so maybe there is light at the end of the tunnel! We wil see....


Dear CoolSavings Rewards Member,

Thank you for contacting us with your concerns, and we apologize for any
inconvenience this matter has caused.

We appreciate you contacting us regarding your CoolSavings Rewards
account. As you may already know, our third-party point provider is
going out of business. Because of this, we have temporarily suspended
all CoolPoint earning opportunities and redemptions. We apologize for
any inconvenience this may cause you.

Please be assured that we are in fact holding your CoolPoint balance
secure while we reach an agreement with another provider. Once we have
straightened out the details, your CoolPoints will once again be valid
for redemption.

We truly appreciate your patience and understanding. We encourage you
to check the CoolSavings Rewards site periodically, as we hope to resume
the CoolSavings Rewards Program shortly.

If you have any further CoolSavings Rewards related questions or
problems, please feel free to contact us directly at
[Only registered and activated users can see links. Either login above or Register Now]. All other CoolSavings questions should
be sent to [Only registered and activated users can see links. Either login above or Register Now].

Sincerely,
Member Services Team
http://www.coolsavings.com

[mama2calli]

I gave up on them months ago when they included all those 5 point surveys in their newsletters, yet it took them forever to credit the points (and some were never credited!)

I cashed out once last Christmas, for a Barnes/Noble gc...they sent me a Blockbuster gc instead (which was valued at less points! UGHH!)

... Kath