MY POINTS

[tlyras]

MyPoints.com is doing good! I cashed out for a $50 gc to Macy's and I received the gc's in the mail within a week. Maybe it's time to start shopping through mypoints again.

[rothbear]

I agree!!

I've cashed in points twice the last two months and both times I have received the certificate in about a week. Yeah!!

[heyitsmesheila]

I got my last gc in 3 days! I just sent for a $50 yesterday so we will see how long it takes........**cross my fingers!**

[realrox]

i don't know, i cashed in for a web certificate last week and it was deducted from my points, but it still hasn't reached my wc account.

[u2acrobat]

I don't know... They've been good about sending out prizes really fast, but they're not good about crediting accounts. In November, I signed up for Sprint through MyPoints (We're planning a wedding and make LOTS of long-distance calls, so it was a good deal for us at the time for points). We were supposed to get 1500 points for signing up no later than 30 days after sign-up. It took much badgering to get them to credit the 1500 to my account in MARCH! And the 5 points per dollar spent? More badgering, and I didn't get the november and december LD points until February, I had to beg them for January's, get on their case about the rest... They finally gave me 500 points "for my troubles". After getting those, I got some gas cards and cancelled Sprint because I didn't want to mess with it anymore (Now I'm with MCI getting 10 AA miles per dollar). I still sometimes shop through MyPoints, but after going through this kind of stuff for two years, I see if I can do my shopping elsewhere first (like ebates). The MyPoints customer service department is the pits (and they aren't very knowledgable).

[ronirp]

I have had to ask them to credit my sprint points, but it usually took 48 hours from my original request and the points were there. I am not too happy about the fact that I have to remind them, but at least they do not give me any trouble.

[azrael]

It takes a long time to get points from shopping as well.

Also, I ordered a GC about a month ago and I haven't seen it yet. You guys must have lucked out.

[Ttulipss]

I really do like MyPoints.......and if we want to continue to get points and redeem points, we SHOULD shop through them - that's how they are going to stick around!

As for points getting credited.....I have kept a log of all the points I've earned and every couple of weeks or so I check it against my statement on the website then I email them with any discrepancies.....it's great that I have all the info on hand (date, site, requirements for points, etc.!). Only a couple of times have I had to email them more than once for the same thing, but I have been very pleased with them. They usually credit rather quickly!

As for the Sprint deal I signed up under, it was 2500 points within 30 days after the first invoice and 500 more after being with them for 90 days. After 5 weeks after my first invoice, I emailed them in regard to not receiving my 2500 points. Within 48 hours they credited me the entire 3000!

It does suck to have to babysit the account, but I do want to make sure I get my points and we get so much from them already that I think it is little to ask - talk about taking something for granted!

Just my thoughts - I really like MyPoints and if you want them to stick around......any online shopping should be done through them when at all possible! I'm cashing out at all my other point programs, but I'll be sticking with MyPoints - no matter how actively (or not) pursuing the points.

[u2acrobat]

It's great that you've had such luck with them, but it just hasn't been the same for me.

I know that the Sprint offer differs from time to time, and it sounds like your offer is different than mine was. With mine, the 1500 points were to be available 30 days after signing up, and the 5 points per dollar spent were to show up immediately after I sent in my long distance payment each month. Nothing got credited until three months later when I raised a stink. Not only that, but it took me many e-mails (I was polite, I swear to it) to even get someone to acknowledge that they were behind in crediting my points. I was then told that my long distance points would show up immediately when I sent in payment, but in actuality, MyPoints was consistently behind in updating my points -- at least 60 days past due -- and it kept happening after each month's bill. I had to keep any and all e-mails to/from MyPoints about it, keep any e-mails to/from Sprint about it, and it really took up all the storage capacity in my e-mail system. I couldn't save them to my computer because at work, we're not permitted to save anything personal on the system itself. I couldn't delete them, because MyPoints insisted on having each letter attached with each correspondance I sent, even though I had just sent it to them the last time. I was basically stuck until MyPoints credited my account.

The same thing happens when I shop through the MyPoints channels. I know it can take 15-60 days for points to show up, but even after that period, they don't always come through. If MyPoints is a "service", why must the customers end up doing the work of monitoring the points?

I appreciate what they are trying to do. Really, I do. I enjoy free stuff as much as anyone. But when their customer relations branch won't help you, won't give you a phone number or address, won't acknowledge that something is preventing them from updating points, it's not a good service. It's not worth the time, money (in the shopping area), and e-mail storage capacity.

This has just been my experience. Yours might be better, and I certainly hope that it is. The potential for MyPoints is great. I hope the system improves more now than it has over the past two years I've been a member.

[heyitsmesheila]

OK! I cashed out for a $50 gc from Target at mypoints on 05-10-01 and got it yesterday 05-16-01! Pretty good

[sweetcindy]

I love MyPoints!!! My last GC came in 4 days!!! I will definitely stick with them!!! I get tons of bonus mails now too!! I think things are looking up!

[kim everett-martin]

u2acrobat - I have the SAME PROBLEM with them and Sprint!!! Every other offer I respond to they are good about crediting, but every single month I have to badger them to get credited. I think I'm going back to AT&T this month!!!

[Prairiedawn31]

me and my mom both cashed out at the same time she got her's two days ago and I am still waiting for mine and it is only a $10 one! I hope it will be there today! I did get my $25 to olive garden from flipside though! anyone get or hear anything from etour yet?

[lookn4deals]

I cashed out four times in the last week (had to get some gas cards before the price goes up) and I got them sooo fast!