Major Mypoints trouble-- please read!

[dkeppel]

At this moment, I'm very ****ed off at mypoints. They've managed to screw up my account so good! First they got my account confused with a Pat's, who had a lower point balance than me. I emailed them and asked that they make the correction-- after all, I'm not going to earn somebody elses points. Now, they've cancelled my acount!

All I can say was atleast it wasn't much. I cashed in my points last month and got 250 dollars worth of stuff from them.

Denise

[realaud]

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by dkeppel:
At this moment, I'm very ****ed off at mypoints. They've managed to screw up my account so good! First they got my account confused with a Pat's, who had a lower point balance than me. I emailed them and asked that they make the correction-- after all, I'm not going to earn somebody elses points. Now, they've cancelled my acount!

All I can say was atleast it wasn't much. I cashed in my points last month and got 250 dollars worth of stuff from them.

Denise<HR></BLOCKQUOTE>


The only way to deal with complex problems is to call them 888-333-7646. They are very helpful if you don't start in with them being agitated. My account had somehow been switched to someone elses also and they fixed it right there on the phone. Follow up emails from them say that dozens of members were affected by account switches...usually from clicking on someone else's link...so be careful what links you click


[This message has been edited by realaud (edited 11-15-2000).]