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Old 10-20-2000, 01:29 PM
Deal Master
 
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Location: Tennessee
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karenmiller2 is welcome here
Baffled

When I logged on to MyPoints this morning, I got the ususal greeting...Hello Karen, is_________ your current e-mail address? BUT the email address in the blank wasn't mine. It was one I had never heard of before. So I went to update account and tried to change the address back to the correct one, but it wouldn't let me. The message was there was already an account for that address. What really concerned me was that all my personal info was available on the account update page. I have e-mailed member care, but no reply. I e-mailed the strange address, but no reply there either. Now I am really paranoid (that means I have two noids..HA..get it? ) Has this happened to any of you? Guess it would wise to pay attention to the MyPoints welcome greeting.
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Old 10-20-2000, 02:05 PM
Senior Deal Wizard
 
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The Bunny is an unknown quantity
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Wow, that's pretty strange. Hasn't happened to me (that I've noticed). Let us know what happens, hope nobody has gotten in there to steal your points!
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Old 10-20-2000, 02:10 PM
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TEAMHOZIE is an unknown quantity
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TAKE FROM SOMEONE WHO HAS HAD THIER IDENTITY STOLEN. CONTACT MYPOINTS ASAP. YOU CAN ALSO CONTACT THE POSTMASTER FOR THIER ISP (EXAMPLE: EMAIL ADDRESS [Only registered and activated users can see links. Either login above or Register Now] POSTMASTER EMAIL [Only registered and activated users can see links. Either login above or Register Now]) TELL THEM WHAT HAS HAPPENED AND SEE IF THEY WILL CHECK IN TO IT FOR YOU.

TRY THIS FIRST BEFORE YOU DO THE ABOVE:
TRY ACCESSING YOUR ACCOUNT FROM ANOTHER COMPUTER. MYPOINTS PUTS "KEYS" ON YOUR COMPUTER (COOKIES) THAT IDENTIFIES YOU. THEY MAY HAVE ASSIGNED YOU WITH THE WRONG "KEY". IF YOU TRY FROM A COMPUTER THAT DOES NOT HAVE A MYPOINTS ACCOUNT ASSOCIATED WITH IT, YOU MAY BE ABLE TO BYPASS THE "KEY" AND ADJUST YOUR INFORMATION.

I HOPE THIS HELPS. LET ME KNOW WHAT HAPPENS.

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Old 10-20-2000, 03:00 PM
Deal Master
 
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karenmiller2 is welcome here
Baffled

Hey Bunny..so far my points are all still there!

TEAMHOZIE: Thanks for the suggestions. I have tried to contact MyPoints and will continue to bug them. I will follow up on your other ideas and let you know. Am almost afraid to tell that I am going on vacation tomorrow. Hope somebody else isn't living in my house when I get back!
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Old 10-21-2000, 01:45 PM
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sandibill is an unknown quantity
Love

novica is for mypoints just like andys garage. they both give points for purchase. check them out.

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Old 10-22-2000, 05:52 AM
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I had this same thing happen to me Karen! I had someone else's info on my account! I did go change it then I sent them a letter asking what the deal was as usual got the automated e-mail response then later got e-mail asking if I was changing my e-mail!!! I didn't know if they meant the other person's or mine so did not reply to it but now everything seems ok but still I can bet some one else had my info!!! don't like that idea!

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