Nationwide Computers has horrible customer service!

[ninjarascal]

Man, when you get bad customer service you get bad customer service! Someone should teach this Raymond Singer guy what email etiquette is!

This is in regards to the $20 off coupon that everyone was using, when you guys got DVD's for free, and I ordered the Girl Interrupted DVD.

=====
OK SIR THE DVD MOVIE CAN NOT BE SOLD THAT COUPON WAS GIVEN TO YOU BY MISTAKE
ITS ONLY IF YOU PURCHASE 100 DOLLARS OR MORE
CUSTOMER SERVICE
----- Original Message -----
From:
To: <[Only registered and activated users can see links. Either login above or Register Now]>
Sent: Wednesday, September 20, 2000 12:41 PM
Subject: Re: Order Number: 2252 Inquiry


> Raymond,
>
> I never said I wanted to cancel my order. Please re-read the inquiry I
sent carefully. I'm inquiring on the STATUS of the order, and would like to
know when it will be shipped. Please keep me updated.
>
> Thank you,
>
>
> On Wed, 20 September 2000, "Raymond" wrote:
>
> >
> > Dear NationwideComputers.Com Customer,
> >
> > This is to confirm that I have received an email requesting to cancel
your
> > order. We regret not being able to serve your immediate needs, however
your
> > business is very important to us. We hope you consider
> > NationwideComputers.Com again for your next purchase of any Computer or
> > Electronic items you may need.
> >
> > Please visit us again at your earliest convenience. You can place orders
> > 24hours a day at [Only registered and activated users can see links. Either login above or Register Now] or call our sales
department
> > at 800-942-0606 Monday-Thursday 09:30am-07:30pm or Friday
09:30am-04:30pm.
> >
> > Sincerely,
> >
> > Raymond Singer
> > Customer Support
> > NationwideComputers.Com
> > 110 McGaw Drive
> > Edison, NJ 08837
> > 877-480-6464
> >
> > ----- Original Message -----
> > From:
> > To: <[Only registered and activated users can see links. Either login above or Register Now]>
> > Sent: Saturday, September 16, 2000 9:21 PM
> > Subject: Order Number: Inquiry
> >
> >
> > > Hello,
> > >
> > > I'm inquiring about the status of the order below. Please update me on
> > > when this will be delivered. Thanks,
> > >
> > >
> > >

[ninjarascal]

This morning the guy called me and said "I want to know what this email is about." When he realized he woke me up, he hung up on me without saying goodbye OR apologizing for waking me up!

How rude is that? I fired off an email to his supervisor.