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  #1 (permalink)  
Old 08-13-2002, 01:37 AM
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Amazon item price drop on something I ordered, will they refund difference?

This is the third time this has happened and it's kind of starting to make me mad. I order something and then on the day it's shipped the price of it drops on the website. This time it was a book for $19.57. Now it's for selling for $18.17. Is it just me or does it seem strange the price drops after its shipped and I can do nothing? Maybe a coincidence, maybe not.
Anyway, do you think it I contacted amazon they would refund the difference? I've had pretty good customer service with them so far and I hate to make them mad by asking something like that. Just wondering if anybody knew if they'd do such a thing.


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Old 08-13-2002, 04:35 AM
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This happened to me also. I just emailed them, pointed out what I was being charged for it and what the price now is. They credited me no problem. My items were shipping the same day or the day before I noticed the price difference. Can't hurt to give it a try!


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Old 08-13-2002, 11:16 AM
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The same thing happened to me a few months ago. The day after I ordered the price dropped. They told me you could get a refund for the difference up to 30 (I think) days after your purchase...


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Old 08-13-2002, 02:04 PM
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The same thing happened to me a few times and they gave me the difference.
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Old 08-21-2002, 03:15 PM
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Thanks for the info!
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Old 08-21-2002, 03:59 PM
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Unhappy

The same thing happened to me once, but they wouldn't give me the difference because the item was suddenly out of stock.

So I guess if it's still in stock on their website, you'll probably get the difference.
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