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Old 11-17-2003, 09:23 AM
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Got my first mystery shop!

I'm pretty excited. I am going to be doing 7 quick service restaurants at the airport.

The company uses the SASSIE system, which I am not familiar with, anyone know about it?

Also they said I had to ask a question about the menu at each place, but some of them I am stumped. A coffee/donut shop? What would I ask about the menu?

Also do you have any tips? I am looking forward to this but a little nervous as I don't know what it will be like.

Thanks!
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Old 11-17-2003, 10:27 AM
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Hmm, maybe ask if you can substitute a hot chocolate for coffee in a combo, or ask how big a "medium" is? Ask for nutrional information? That's not really a question about the menu, unless the menu says that the info is available on request.
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Old 11-17-2003, 06:39 PM
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Re: Got my first mystery shop!

You could ask if they have a large print menu or a menu in braille. Most places don't have those, that would throw them off.
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Old 11-19-2003, 02:14 PM
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Re: Got my first mystery shop!

WoW - 7 on your first time out?

Take good notes gf and or a concealed tape recorder.
As for questions think: Nutrition info, special orders, ingredients you may be allergic to?

Have fun.
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