1800Petmeds.com I placed an order yesterday morning and received notice yesterday afternoon that the order shipped. I did not check out the order very close yesterday. I ordered enough to qualify for the free shipping. This morning when I was reading my email I noticed that they shipped my order 2 day Fed Ex and charged me 8.00 for shipping and handling. I called them at 6:45 (my time) and their representative was extremely nice. I joked with her that the $3.00 dog toy was not that important to pay for shipping and the dog would not care. (I also ordered a 4 month supply of Advantage). She said she would take care of the shipping and she would credit my card. I just want to say that I will definately be shopping with them again. Their customer service is wonderful. This evening when I checked my email, I had a notice from them that they are crediting my card and it should show up in 5-7 days. I'm very impressed with 1800petmed.com. |