Zappos! Excellent Service

[LocaChica]

On July 16, I placed an order for some cool boots that were on sale for $41.90, down from $59.99. I was happy because I paid what I thought was a good price. I hadn't seen these boots in the stores and I really wanted them, so I shelled out the money. I was happy that I did, because they were sold out by the next day. Wouldn't you know it? I went to a nearby department store a week later and saw these boots for a few bucks less. Ok, so I felt like a dummy for not shopping around first. Oh well, I didn't want to beat myself up over it, so I moved on.

On August 9, I went back to the Zappos site and guess what I saw? My boots on clearance for $29.90! <drops dead> I was just going to leave it alone, but my friend Orlando convinced me to ask for a credit for the price difference. I thought, "What the heck? The most they can do is say no." So thanks to Orlando, I asked Zappos if they'd give me the difference. They said they don't normally do that, but since it hadn't been long since I made the purchase, they'd issue the credit.

I'm a happy camper. I'm just hoping that price doesn't go down even more b/c they said they'd only issue the credit this once. Good enough for me.

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8/19 - credit received


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[Only registered and activated users can see links. Either login above or Register Now] EXP: 08.31.2002
Use coupon code BCD20-552317 to save 20% off of your purchase at ICE.com. (excludes watches)

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