Chrysler "duplicate" test drive offers

[sydnie]

Chrysler offered several $50 test drive offers last year -- in fact, the Brookstone GC offer was still on their website up until about a week ago and I saw it promoted during theater advertising before Lord of the Rings on about 12/27.

I completed the offer for $50 Visa debit card in August and kept calling them throughout the fall, every time getting told that I'd get my card in two weeks or so. Last promised delivery date was first week in December.

Meantime, I received a $50 Brookstone GC based on another offer that I'd completed and mailed in long after the Visa offer.

The Visa card still hadn't come, so I called today and was informed that the Brookstone GC offer was a duplicate of the Visa card offer -- even though the Visa card stated "drive a 300M" and the Brookstone offer said "drive any 2001 or 2002 Chrysler." The program codes on the test drive certificates were totally different, but their CS supervisor just kept telling me that "internally" those codes were the same.

I would have no problem with Chrysler stating **clearly** to consumers that these test drive offers were the same, and only one per person. But to disguise that fact and then substitute a later offer (Brookstone) because their earlier offer (Visa) was screwed up in fulfillment... I even asked if I could send back the Brookstone GC, and get the Visa instead, but no go.

The first person I spoke to told me I was "lucky" to have gotten both the Brookstone GC and the Jeep $50 savings bond, as those were supposed to have been duplicates as well. So not only are they misleading consumers, they must be misleading themselves as well!

No, I'm not trying to break Chrysler's bank. Simply irritated that they are not writing their offers as clearly as other manufacturers (such as Saturn and Nissan). Just blowing off some steam... and waiting for another test drive offer to show up!

[RICHEEL]

IN THE SUMMER OF 2000 THEY RAN A PROMO TO TEST DRIVE A VEHICLE AND GET A $50 GIFT CERT TO MACY'S. I WENT THERE 8 MONTHS PREGNANT IN JULY AND TSET DROVE A CAR ONLY TO RECEIVE A SIVE MEDIUM T SHIRT.

[andee1]

I noticed on a recent offer they had added "only one Chrysler test drive per year" I also did two and was told that more than likely I would not get the second one, even though it was different vehicles.

[bonniejeanne]

The same dealer here has Mazda and Chrysler. I took both of my test drives there and asked them about it. The people told me that they were two separate test drives and that I could do them both. Of course, I didn't have to do the test drives at all. The man didn't even ask me if I wanted to do the test drives. He just took me into his office and filled out the forms. I was in and out of there in 5-10 minutes and got $75 worth of certificates to mail off. I hope I receive both of them.