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Old 12-18-2001, 10:45 PM
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Corganiacs has great potential
Ebates can kiss my beehind!

Thank you for writing. In looking at your confirmation, I see a coupon was
used. Some merchants (like Booksamillion) do not allow the combination of
coupons and Ebates, and thus eliminated Ebates from the ordering process. Since
the merchant will not pay us a commission, we have no rebate to pass on to you.
I apologize for the inconvenience.

Here is the FAQ link that explains this: [Only registered and activated users can see links. Either login above or Register Now]

Regards,

Ryan
Customer Care
Ebates



This is a daggum lie. I have used their 5 off coupons many many times and used Ebates in conjunction and now they're giving me bull that theyre not getting the commission, and thus not passing the bucks onto me? Im soooo p.o. @ ebates. I buy soooooo much from Booksamillion and never had this problem before. Ebates is just giving me crap cuz they forgot to credit me the damn rebates. B.F.S. ARGGGGGGGGGHHHH
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Old 12-18-2001, 10:49 PM
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I used Ebates when placing an order about 6 months ago and it still hasn't shown up in my account.

I'm done with them... don't care how many good experiences others have had... lol.... but my first is my last.

I stick with you on this one.... my beeehind is in line too.
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Old 12-19-2001, 04:21 PM
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Corganiacs has great potential
Since I whined too much, he finally credited my account with the purchase before coupons, taxes, and s&h. Im guessing if you follow up with an email or two, they will credit your amount Jeff.

_________________________________________________
Thank you for responding. We do not change the policy regarding coupons, but
the merchant does. They might have changed policy for a short period for
undisclosed reasons.

As a sign of good faith, I will go ahead and credit this order for the value of
$40.99 (as shipping, tax and coupons are not eligible for rebates). Please be
aware that merchant policy can change at any time, and so we recommend only
using coupons from our "Coupons and Specials" page, as these are guaranteed to
work.

Regards,

Ryan
Customer Care
Ebates
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Old 12-20-2001, 01:36 AM
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Quote:
Originally posted by Corganiacs
Since I whined too much, he finally credited my account with the purchase before coupons, taxes, and s&h. Im guessing if you follow up with an email or two, they will credit your amount Jeff.

_________________________________________________
Thank you for responding. We do not change the policy regarding coupons, but
the merchant does. They might have changed policy for a short period for
undisclosed reasons.

As a sign of good faith, I will go ahead and credit this order for the value of
$40.99 (as shipping, tax and coupons are not eligible for rebates). Please be
aware that merchant policy can change at any time, and so we recommend only
using coupons from our "Coupons and Specials" page, as these are guaranteed to
work.

Regards,

Ryan
Customer Care
Ebates
Don't hold your breath on that "credit" still being in your account when it comes time to cut checks. I had a big battle with them over a printer & some other items I purchased at Buy.com last year. They first tried to say I didn't go through their portal (don't think so & I had printed the page so I faxed it to them to prove it). Then they tried to say I used a coupon so it was no good - ummm.. nope - the stuff had a rebate but no coupon - so I sent them a copy of the receipt showing they were off again.

After many emails & a fax, they finally agreed to put the $73.xx back into my account. Then, mysteriously, the day before checks were to be cut, the amount disappeared from my account again! This time, they told me that it was too long ago to get the money back into my account - it was too bad, so sad for me.

I've since heard that they've done the same thing to a number of people. I can't stand eBates - too many lies!
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Old 12-20-2001, 09:03 AM
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I look at ebates as kind of "the money found on the sidewalk" thing. If I remember to use them- fine, If I get the money-fine too. I'm not gonna hold my breath and I would NEVER buy something through them just so I could get a rebate. I don't even figure in the rebate when calculating who has the best deal. In fact, several times I bought elsewhere because the price was a lot lower for those places who DIDN'T use ebates. Hmmmm?? I wonder about that - are the rebates REALLY rebates or just a ploy???
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Old 12-20-2001, 11:33 AM
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Im sorry to hear that Kat. My main use to get money back had been through ebates. I buy too many books and I found that Booksamillion had the lowest prices for new books. But when I had any trouble with Ebates, it had been with that same merchant. I dont know why, but I guess they are slow when it comes to crediting my account...

But I will probably stick to mypoints now instead of getting the money at Ebates..
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Old 12-27-2001, 12:11 AM
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Ebates is on my "you-know-what list" for a different reason. I have suddenly been getting bombared with spam in my box. A few of them said that "to unsubscribe" and had my ebates.com email address. Most of it is "underage porn" and places like lotto places. Stuff I have NEVER EVER EVER even visited. And Dh has no clue of that email (and he wouldn't have visited them anyway)

Well, I NEVER used it for anything but Ebates, and I only shopped at Barnes and Nobels through Ebates... one time about a year and half ago. And that purchase was with my real email address, not that ebates address.
I wrote them a NASTY letter saying that it was obvious that they were selling, renting or whatever my address, and to cancel the address immediately.
They wrote back acting like they never did it, that I put myself on all these lists and that they would cancel the address.
Of course, I still get email bounced from that address.
What sucks is I do block it, but they have so many fake addresses that you can't block everything.
Ebates is obviuosly now selling information to make themselves more profitable.
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