Central Coast Nutraceuticals-- STAY AWAY!!

[RaeRaeRaeRaeRae]

I too ordered products from Central Coast and received a charge on my credit card totaling more than $5.95.

I came on these sites to figure some things out. All you people are so upset about their charges on your card and say they are scamming you and are defrauding you. Quit contacting the AG or BBB and reporting them for scamming.

Read the terms and conditions, the paragraph at the bottom of the order page and it explains everything there for you in plain ENGLISH. Not to mention, the "upsells" are outlined and highlighted in YELLOW right in front of your face. I surely thought I would have caught that, but in my hurry I didn't look at it and just ordered. Going back now I see where everything is labeled and outlined perfectly for us to see. What CCN is doing is NOT fraud, scamming or stealing our money. We must be responsible for our own actions and reading what we put our credit card information in to!

Instead of being angry and trying to shut down this company who isn't doing anything wrong, learn from your mistake and be better informed for next time you order something on line. I know I surely will be! Focus your energy on something else instead of trying to "destroy" this company. Read what you order and open your eyes folks and maybe next time you wouldn't end up in this situation. Everything is spelled out for you in their site, it's up to YOU the consumer to read it!

[dispatcher Lady]

to the previous post I must reply. First, yes in a perfect world we would all have seen the minuscule information at the bottom of the page. Most legitimate companies do not place this information in such a small area at the bottom of a page after you have sign in for the product. Secondly, most legitimate companies do not make you wait for 45 minutes to 2 hours or longer (if ever) trying to get someone on the line to correct the problem. Thirdly, most legitimate companies do not send more product without making sure the first product is satisfactory. Lastly, most legitimate companies do not send all their return product to an address that does not sign for return product when it is sent by delivery confirmation. ( Our Post Office is looking into this as it may be mail fraud). Now I agree in a perfect world we would never make mistakes, always pickup on the slight of hand used by some companies to get their product out there but everyone agrees this is not a perfect world and I think most of us agree this is not a legitimate company or they would have cleaned up their act and changed the way the website is written.

[xraybear]

RaeRaeRaeRaeRae,

I'm very happy for you that you think the company is all above board. My bet is that you work for them or are a relative. I am more than willing to admit my mistake in missing their poor display of rules and regs, however, any company worth a dime has better customer service than these guys. To be on hold for over 81 minutes, not have your emails responded to, and IF you do get someone, they are very rude, are not signs of a legitimate company. How are you supposed to cancel if you have no way to get ahold of someone!!! I hope you enjoy your products! Personally, after the way they handle their customer service, and how rude they have been to many of us, I would not let their products pass my lips. God only knows what they have in them.

[forrestc]

I wish I had read these notes BEFORE I ordered from this company. I, too, tried to cancel right after I had ordered and received the same RUDE e-mail about having to receive the product before cancelling. And now I see that I have been charged $69.95 and NOT the $39.95 I was billed. I AM SO ANGRY!! If anyone has had success with filing action against this company, please let me know.

[xraybear]

Yee haa, the Arizona Attorney General has filed a suit against these guys. I just read it. If you google AZ attorney general and look at news, there is a suit filed. It's awesome! Way to go team. Together we stand. The suit states that they have been getting thousands of reports on these guys and they increase by the week. They can be fined up to 10,000 per incident!!!! Read it, it is a thing of beauty.

[sergeant6370]

Originally Posted by bonnieb

Y'all please be careful if doing business with Central Coast Nutraceuticals. They are an online business based in Arizona that sells the Hoodia products "HoodiaCore" and "HoodiaStar" and probably others.

They offer a 15 day trial on their products; but they will try their darndest to take your money even if you don't like the product and cancel. Their customer service personnel are very rude and downright nasty (they can only be contacted via e:mail).

I filed a complaint with the Arizona Attorney General. I received a letter back in the mail. The first paragraph reads; "On behalf of the State of Arizona, the Attorney General's Office filed a lawsuit against the above-named party. Our office alleged that the defendant violated the Arizona Consumer Fraud Act. The state seeks to stop the party from engaging in illegal practices and to get refunds for consumers."

[iupfan01]

Wow, I wish I would have done more research before getting involved with this company. I'm still trying to get rid of charges from October and they refuse to answer any of my emails and calling is useless. Please add me to your class action suit, this company must be stopped!

BTW, they told me I "opted in" to the hoodigum and water. Obviously we are all used to unchecking boxes when we don't want something, this company uses trickery to get you to purchase something.

[robertangel30]

It seems this company is operating from Florida and Arizona. Well here is my story.

I cancelled on time with a Nick Dec 22. I specifically asked him if I needed to return the product and he said "I don't have to"

I was charged two weeks later and when I called back (after waiting on hold for 40 minutes) and explained what Nick told me the agent said "well Nick must have assumed you had read the terms and conditions advising I would be charged if I did not return the product. So it was up to me if I wanted to not be charged $39.95" Mind you she did not offer me the RMA (Return Merchandise Authorization number.) I had to pry it out of her. What slimmy people they are.

I called my credit card company to make a chargeback but basically they are siding with CCN.

I urge everyone who has been hoodwinked by these scammers to report them to the Better Bussiness Bureau in Florida.

here is the link [Only registered and activated users can see links. Either login above or Register Now]

Here is the company name and address:

Central Coast Nutraceuticals, Inc.
12399 Belcher Road South, #140
Largo, FL 33113

Its easy to file a complaint on-line. Let's put these scammers out of business.

In all my years of dealing with any company these guys are by far the ultimate worst. I know that the agents at this company know they are dealing in a scam. I work in customer service for 24 years and I can just tell by their voice inflections.

I know I will do everything in my power to have their credit card vender license revoked. Its called TMF (Terminated Merchant File) and placed on MATCH FILE.

[bigjoey38]

I finally got a refund after 2 months of sending e-mailes almost everyday and sending my products back via fedex - sig. required... I spent $90.70 for 2 products, got back $67.84. I lost some $$ but got most of it back.

Just keep sending them e:mails everyday....You should hear something.

Good luck.

[nnglenn]

I stayed away I got took for $90.70 also and still trying to get it back.
I filed complants with the BBB,AGO,FTC, have to see if that helps,
Good luck to all.

[IIxMICSxII]

this company is FULL of RUDE, LYING employees!! It's so pathetic. I called them shortly after getting the product to cancel my account so that I wouldn't get any more fees charged to my account. I asked their representative PAUL he was sure I wouldn't get any other charges! He ASSURED ME. I asked more than once because he wouldn't give me a comfirmation number. Well guess what happened two weeks or so later?I got the $40 charged which overdrafted my account! I immediately dealt with the bank AND called them again and the rude customer representative said I was being charged because I didn't return the product which Paul failed to tell me that if it wasn't returned, I would still be charged. I told her I had gone to the bank to file a report and that they told me to call them as well, She gave me the return number thing and I returned the product and got comformation of it's delivery and I just got charged AGAIN and overdrafted AGAIN! Called one more time and the RUDEST representative ever said that because I filed the report, they wouldn't credit me back and that I was a liar for saying that paul and whoever else said those things, and said the conversation was over because they got their money! And hung up on me!! Are you frickin kidding me? DEFINITELY add my name to this list!!
I really want to know how they can get away with something like this. How are they not out of business yet? How can people get away witht his? Some lawyer or something should be the one on the phone with them just to see how they treat the customers who count! They could care LESS about what they do. I want the money ripped out of every single employee in that company! I am going back to my bank today to figure this out. But this HAS to be stopped. They HAVE to be taken care of and have every penny taken from them! They are pathetic!
[Only registered and activated users can see links. Either login above or Register Now] let me know how this suit is going and what it involves!
thank you

[kathryndale]

i have just filed a complaint against ccn with bbb in arizona. will need to file another one for another shipment they don't want to refund.

[galena]

The BBB last week named Central Coast Nutraceuticals of Phoenix, Ariz. and FX Supplements of Arlington, Texas as two companies that engage in misleading sales and marketing practices."

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[edgarstoy]

I too would like to be included in the class action. They have pulled the same nasty tricks with me regarding Acai Power and Acai Pure. They are hateful and will not return my money even though I did as they asked me to do. I have spent HOURS on the phone with these people to either be ok we will cancel or your just out of luck you didn't read the fine print. I never ordered any Hoodie products and yet recieved four. They charged me initially 80.00 and just recently hit my account again for that amount. I am having to close out my debit card and have a new one reissued. I have not checked my credit bureaus yet but that is next on my list. To whom ever started the class action - I send you my warmest regards and please contact me as I will gladly do whatever is neccessary to stop these morons.
Also when I checked their website for contacts - they do not even list Acai Power or Acai Pure.
Contact me: [Only registered and activated users can see links. Either login above or Register Now]

[srs6585]

0K LISTEN UP GUYS, HERE IS AN UPDATE. THE BBB OF ARIZONA JUST SENT ME AN EMAIL STATING THAT MY LOCAL NEWS CHANNEL HERE IN ATLANTA (FOX 5 ATLANTA NEWS) JUST CONTACTED THEM CONCERNING CCN. THEY WANTED TO KNOW IF THEY COULD GIVE THEM MY INFORMATION. I TOLD THEM YES.

SO PLEASE IF YOU HAVE NOT SENT ME AN EMAIL STATING ADD ME TO THE CLASS ACTION LAW SUIT, THEN PLEASE SEND ME ONE FROM YOUR EMAIL ADDRESS WITH CLASS ACTION IN THE SUBJECT LINE. I WANT THESE SO THAT I MAY PRINT OUT EVERYONE'S EMAIL AND HAVE TO SHOW TO MY LOCAL NEW STATION IF THEY DECIDE TO USE MY STORY. THIS WILL HOPEFULLY GIVE US GREAT LEVERAGE IN GETTING THIS CLASS ACTION LAW SUIT STARTED.

SO PLEASE SEND YOUR EMAILS TO [Only registered and activated users can see links. Either login above or Register Now] and put add me to the class action. make sure it is a working email address because it is all that i have to contact you by. you may add a phone number if you like. I have a separate section just for this class action. So please send asap, I want to be prepared if my news station calls. The more names I have the better off we are. Thanks a bundle, peace and we will get them, just keep the faith. It's a process like anything else.