Central Coast Nutraceuticals-- STAY AWAY!!

[wrxwabbit]

Originally Posted by sternrulez

Believe it or not, I actually got a refund...albeit less the restocking fee, but something is better than nothing. I am waiting now on the ADDITIONAL product that was shipped and charged without my authorization to arrive so I can send that back...hopefully I'll get a refund for that too.

How did you got your refund back? did you got a hold of them? i tried calling them and no body picks up the phone i also email them and no respond. i wonder why they still in buisness for that long and never got shut down.

[sternrulez]

One word..persistance..I took a LONG time to get them on the phone...just keep trying..I think they only have like 3 people answering the phones..lol

[wrxwabbit]

Thats really great you got your refund but did you pay to ship back there product back? and how much was the fee?

[rodog84]

Thanks for the heads up...

[sternrulez]

Yes, I had to pay to ship the unwanted product back, and they deducted ~6.50 for a "restocking fee"

[wrxwabbit]

Originally Posted by sternrulez

Yes, I had to pay to ship the unwanted product back, and they deducted ~6.50 for a "restocking fee"

thats rediculous you shoudn't pay a dime. Thats a another way for them to steal your money.

[mudslide3]

Originally Posted by jennstew07

I have had the same problem and have threatened them with a class action law suit finding as many people they have defrauded like myself.

If anyone would like to add their name to my list, please let me know and I will give you my personal email address to send me your info.

I personally did everything they asked in order to not be charged for the order they sent me including return of the item and they still will not credit back my credit card the $38.95.

I want to do everything I can to make sure companies like CCN are held responsible and do business ethically.

Ad me to the list for a law suit
[Only registered and activated users can see links. Either login above or Register Now]

[sternrulez]

believe it or not, I've actually been refunded for the other unauthorized shipment. The funny thing is that I never GOT the shipment, yet they charged me a restocking fee! However, since I didn't have to pay shipping to send it back, I consider myself lucky.

[whitefeather107]

I ordered the trial version of Green Tea Extreme and I received that PLUS Hoodia Burst gum, and a small bottle of Hoodia Water (1 fl.oz.) the last 2 items I did not know I was going to receive.
When the package came, it was all inside a bubble lined manila envelope. The envelope was wet. I cut it open and The Hoodia Water bottle was broken and, of course, the contents was all over everything. The bottle should have been more protected. The gum package was all wet also.
I sent Central Coast Nutraceuticals an email right away. I have yet to receive a reply, but, I called. After about the 6th time of getting a recording and not being able to leave a message, someone answered. She was a very cold person.
I told her what the package was like when I received it. I also told her that I was only supposed to get the Green Tea Extreme for a trial. I also told her that my bank account was charged $45.85 and that it should not have been charged until after the trail period was over. They had charged me ONE day after I ordered the trial. She told me that I would be reimbursed $39.90 (not reimbursing the shipping) Well, I called my bank to see if it was credited there yet and I was told that it wasn't, but that if they did the credit, that it wouldn't show up for 48 to 72 hours. So, I have to wait until Monday to check again to see if the money is there.
I also canceled my card and orderd a new number.
If my money isn't there by Monday, I will file a claim for a fraudulent transaction.
I may want to join the others in the lawsuit.

[videomaker]

Hi
I am going thru the same junk with CCN Inc and have just submitted a complaint to the Attorney General's Office. If you are still out there
please add me to your list.
Thanks!

[kathryndale]

their support link doesn't work from their main website. i have one order that hasn't arrived yet.

[dispatcher Lady]

Just got bit by the CCN colotox deal. Stay away from this. I ordered a trial size for 1.00 plus 1.95 shipping and got billed for $42.85. When I called (after a wait of 40 minutes) I was told sorry it was an error but just wait til the package arrived and open it for return information. Wish I had seen this site first. I went to my bank and filed a fraud charge as well as canceling my debit card and then to the post office to send this junk back. FRAUD FRAUD FRAUD...this describes this entire company.

[wrxwabbit]

Ok i return my products but I have not recieve my refund yet. And i never ever could get a hold of them on the phone or email. And they charge me again of 39 dollars. There are alot of complains on this thread and there is one who got there refund but anyone else have there issue resolve and got a refund???

[tnman]

I joined the forum to be added to your ever growing list. Please add me as I have fallen prey as well.

[bigjoey38]

On 11/7/08 I saw an add on the internet and ordered there trial offer for two products. One for 1.00 the other for 4.95. The next day while checking my account I notice a charge for 45.85 and 44.85. What happen is they offer you other products, thinking you did not checked the box for the products boom, they got you.. The boxes are pre checked so if you dont want the items you have to un-check the box. What a scam... I e-mailed them everyday and no response. I called, but wait time was 55 minutes... I dont have 55 minutes to hold on a phone. Today I filed with the BBB. I saw a post from a customer and they repsonded to BBB right a way. Here is there address and website:

Better Business Bureau (Phoenix, AZ)4428 N. 12th Street Phoenix, AZ 85014-4585Phone: P: 602-264-1721Fax: F: 602-263-0997Email: [Only registered and activated users can see links. Either login above or Register Now]eb: arizonabbb.org

Please write and complain. I just wrote to my bank, so hopefully they will right back soon.If I need to cancel my card I will do that.

Add me to the list...Payback a ______!