SmartBargains......NOT

[Fomvp]

This is the second time this has happened to me with SmartBargains. I will no longer shop with them.

I received a free shipping email with link to "shop now" which I chose to use. I found a couple items that I did want to purchase and added them to my cart, which showed my discount.....$0.00 shipping!

However, when I received my confirmation email, there was shipping of $8.99 included. As I said above, this had happened before. I was not happy and wrote to tell them about it. What I got in return was a form reply that said they were "so sorry" and my shipping charges would be credited to my card.

I believe this store uses their "free" shipping offers to help their cash flow!
They offer the freebie but ignore it and get to use the funds until the 'credit' goes through!

Just wanted to let everyone know about their practices.

Ann

[katlnhats]

Hi,

But at least you noticed that it wasn't free shipping. I wonder how many people place orders and really don't look at anything other than the total? That's not right...and good for you for finding it and getting it taken off.

I do purchase from a couple sites that give discounts, but they're taken off after the point that you'd put things in the shopping cart and then finalize the order - so it doesn't show up then. It actually shows up when they're ready to mail it and they send you an e-mail- then your total is much less. Those are sites I "trust" though.

Kat