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Old 12-09-2000, 11:20 PM
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which way did he go is an unknown quantity
Hope this this the right forum for this and it's ok to post.

Just wanted to let you know if you are not satisfied with an e-commerce merchant or they are not fulfilling their obligations on delivery, pricing etc. you can also file a complaint with the FTC online. They will keep track of all complaints from a merchant and I'm guessing possibly investigate if they get enough complaints and they deem it necessary.

I just had a problem with a very well known merchant cleared up just by quoting FTC rules and regulations in a complaint letter. It was addressed in about 8 hours, the complete and correct order was sent, even those items "out of stock".

Just go to ftc.gov. They have a lot of useful info there.

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