BestBuy.com two thumbs up

[LOBUDGET]

A while back I bought a Maxtor HDD from Best Buy.com as a gift for a friend to upgrade their PC. The HDD had a nice fat memory and huge cache, and was a deal at 116, but it had 2 Rebates that would have brought it down to some $54 - a real sweetheart of a deal. It turns out the gift came back to me, unopened, as circumstance had it, my friend had got a HDD from an immediate close member family, so it was best they keep that gift. I had not cut up the Maxtor box for the Rebates, but it was past time to have reedemed them by now ! Well, I made copies of my purchase info and wrote a letter explaining my situation. I sent in the return and just got my Credit Card statement - and BestBuy.com has credited my Return in full ! I am suprised I was not charged a Restocking Fee; and since the return was a little late, they could have sent it back to me, too, and I would have been out the full $$ amount. So I'm very happy with how BestBuy.com treated me as a customer.

[3tbear]

Wow, not many companies would have done that for you. You sure were lucky! A BestBuy just opened, about a 45 minute drive from our house. We were thinking of looking at TVs, now I think we will go there. You've persuaded me.