Pets.com is #1!

[kat]

One of my personal favorites is Pets.com. Like many of us, I used their last coupon ($15 off with no minimum) last week before it expired and got in on a great deal with the food prices at 1/3 off.

This morning, the UPS man showed up with my order for three bags of kitty food, which feeds my little girl for a long while since she only goes through about a bag a month. Since it was on-time, I thought nothing of it. Then, this afternoon, the UPS guy comes back & knocks on my door. He pushes *another* box in and told me somehow he forgot to give this one to me this morning. Now I'm confused since it also says Pets.com on the outside. I open it up & it's a duplicate of the morning order.

I called their CS & they said to keep the food (I'm going to give it to a friend with 4 cats because it would go bad here long before it was finished) and they'd make sure I wasn't charged for the duplicate. Then, much to my surprise, she asked if I had taken advantage of the other coupons that had been available around New Years. I honestly said no, she put me on hold for a couple of minutes & then came back on the line with a one-time code for $20 for my trouble!

Now if I could only figure out what to do with $20 more worth of cat stuff. I'm thinking either a new cat condo or a bed heater at this point since there's not much else she doesn't already have.

So many places could take a clue from Pets.com CS! They're #1 in my book & they have a customer for live here.

[mayor]

oooh oooh! My kitty could use some new toys! pick me!

;-)

Mayor

[jsalba]

Way to go! I also enjoyed shopping with Pets.com My order arrived without any problems whatsoever.

------------------
jsalba..love to find deals & make new friends!
[Only registered and activated users can see links. Either login above or Register Now]

[lectric]

get something for the starvng birds in your yard........their sunflower seeds are priced just right..........Lectric

[kat]

Well, the kitty food & extra litter problem has been solved. The house across the street was recently sold & the new family moved in on Wednesday. My son ran in the house about an hour ago asking if we had any extra food since they can't find the box with the cat's food stuff and they don't know where to find a pet store around here (seems they have another picky one who will only eat the same stuff my cat eats - Eukanuba Lamb & Rice).

So I sent over the 3 bags of food, 2 litters. I figure they can run over to WalMart for a box, if they haven't already.

Strange combination of housewarming gifts - homemade muffins, jam & kitty goods, but I know I'd be freaked if I couldn't find the cat's box of goodies!

Sorry Mayor - ya gotta live closer to get the free foodies And Letric, we have a bird feeder out all summer, but those birdies leave here much earlier because they can't survive our winters up north!

[Mamalubear]

Kat...that is sooooo awesome!! Thats what its all about...sharing the blessing!!! I adore all my pet companies!! I can't pick just one!

[shera2928]

Hi had a nice encounter with them as well! I used a coupon recently and ordered new food for my new dog who has severe allergies that caused her to scratch herself bloody. I ordered the brand that was recommended and when it got here it had corn in it. She cant have corn right now until we try and figure out what is causing her reaction. I called CS and talked to them. I told her a good thing would be to list ingriedients in the future on their site. She said they were allready in progress. Well anyhow, they sent me a bag at no charge and I donated the other to the Animal Shelter.

Kudos to Pets.com

If only I could type....

[This message has been edited by shera2928 (edited 01-21-2000).]