BEWARE OF MOTHER NATURE.COM!

[TXBadBoy]

Check out this message that I received:

Did anyone else get the following message from Mothernature.com? If so, I wonder if this is money that they owe us. I am considering contesting this with my credit card company.

---------------MESSAGE---------------------

Thank you for choosing MotherNature.com as your source for natural
products and healthy advice.

We have recently upgraded our warehouse inventory and order fulfillment
systems. Unfortunately, this change resulted in a duplicate discount
on your recent order. You were supposed to receive a $15 discount, but
this discount was issued twice resulting in a discount of $30. We have
corrected the error and will be charging your credit card the
additional $15. We sincerely apologize for any inconvenience this error may
have caused. If you have further questions regarding this issue please
contact our Customer Service Department via e-mail at
[Only registered and activated users can see links. Either login above or Register Now].

Thank you again for your patience,

Sincerely,
Customer Service
MotherNature.com

[Brenda2000]

Yes, I received a similar letter. I pulled up my yet un-received credit card statement online and discovered tons of .02 cent charges from them. I called cs and they said they had computer glitches, etc. Check your cc statement and call cs....

[4erika]

I would contest it, or at least send a real nasty letter. Usually the nasty letter is sufficient. Last year KBKids had a deal posted for 5 packs of Pokemon cards for $3.95. I ordered 50 packs. After they confirmed my order, charged me, and shipped the items, they told me that the website had been in error and that it was one pack of cards for $3.95. They were "correcting" the error by only sending me 10 packs for the same price that I thought I was going to pay for 50 packs. Not to mention their outrageous shipping costs. I emailed them a seriously nasty letter saying how dare they assume that I would just be content to only get a fifth of what I thought I had paid for. They should have asked me if that was okay before shipping the order. They ended up telling me to keep the 10 packs of cards they had sent, and they credited back my credit card for the full amount they had charged me. So I got 10 packs of cards for free.

[cyberrebatesuxs]

I got the same letter. This is different from other bad deals because
1) It was $15 off $30 not $30 off $30
2) My receipt said $15.36 and my credit card bill said 36 cents
3) It was a legitimate and understandable error.
4) Mothernature.com has been real good to many people for a long time regarding coupons

Yes, computers and sometimes people (though rarely) make mistakes. They are NOT taking away a coupon, just applying a very fair coupon correctly.

I will be the first one to criticize a company when I think they have done wrong (read my posts on the buy.com $50 off deal or the anotheruniverse.com "illegal coupon", or my screen name - which I stand by proudly) and you will see.

This is legit; these people are not trying to take something away. If you saw your credit card bill, you pretty much knew what happened. They could have just charged you and not told you (since my receipt was right, I suppose yours was too). Mothernature.com is a class act.

Quit yer *****en...

[shonyB]

I havent ordered from them this month. But I do so on a regular basis. I have always enjoyed the customer service that this company provides.

I'm sorry you didn't get to have a good deal get A LOT better. But CyberrebatesSucks is right... Other companies wouldn't even send a letter. You would find out after after the fact.