E- Style

[athomemom]

Be careful when using estyles website. I was a first time customer using their "get $20 off $20.01 order". Their site accepted gift wrapping as part of the $20.01, but then they charged my credit card the full amount. I called them, and they didn't resolve it at all. They said I could send it back, but they wouldn't refund the shipping,and handling or gift wrapping fees. So I was supposed to pay $1.95 for my order, ended up paying $21.95. That sucks! And if I want to send it back, they won't refund the whole amount. You can bet I won't order from them again, and I advise against it for all of you too. You could be the next to get ripped off.

[funaviator]

I had a great experience with babystyle, in fact they even sent me a 10 gift certificate because they said they took to long to ship my merchandise..overall a great experience

I have ordered a few times from them and never had a problem either. They've always been very quick in getting my items shipped and never had a problem with their coupons either.

[jmanullang]

Too bad you had a bad experience with estyle. They're one of my favorite sites and I've ordered from them often. I've always had excellent service and recommend them highly.

[shaynastewart]

I would recommend trying again to resolve the issue. Try to speak to someone different, or do a live chat. Let them know that you did not realize that gift wrapping wasn't included and since their site took the discount off, it isn't your fault. Also, it is illegal for them to charge you for an amount other than what they tell you they will be charging without your consent. I would let them know that too. Your other option is to refuse the package when it comes. Granted, you won't get your S&H refunded, but at least you won't have to pay to ship it back to them. I had a recent problem with estyle (lack of communication) and it was finally resolved and they were VERY nice about it.

------------------
"Let us never forget one thing....this whole thing started with a mouse." Walt Disney

[nutley5@aol.com]

I order from this site all the time. I agree with the above posts to speak with possibly a supervisor (mention that you would be willing to give them another chance). If nothing further is resolves, you can always tell them that you are going to post negatively on many deal seeker sites. This works, especially if you mention DOD!

------------------
Nut in Nutley

[kim everett-martin]

Give them another call. They are NOT ALLOWED to charge your credit card more than you authorized! If the coupon didn't cover all you thought it was supposed to, it should have said so! I'm very surprised you've had a negative experience with them, I've always been very pleased with thier service.

------------------
DealofDay.com
Save Money, Have Fun!

feel free to email me at [Only registered and activated users can see links. Either login above or Register Now]

[smhop1]

I, too, have always been pleased with thier service. -- Until recently, when they gave the $20 free promotion. -- Apparently, they got so swamped, they fouled up for many customers. My two problems still have not been resolved to my satisfaction, but I have let it go b/c its not worth the trouble any longer. However, I expect that they will learn and grow from that catasrophie and continue to strive to be a company we all like to purchase from