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Old 04-17-2000, 01:11 PM
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tomuchmoxi is an unknown quantity
Angry



Remember the post about a month ago about the Shel Silverstein coloring book? Well I never received it and wrote to Borders about it. With so many online book stores out there (and the others have coupons!) shoddy customer service is the last thing Borders.com needs..
Dawn
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Here's the reply I received.

From: [Only registered and activated users can see links. Either login above or Register Now]

Hi, this is Mike again from Borders.com. Our promotions coordinator replies
that due to the unexpectedly high response for the Shel Silverstein
promotion, it was necessary to order more copies of the title from the
publisher, who then had to reprint more copies. Even so, this promotion was
only offered while supplies lasted, and we were not able to provide all
entries with a copy. If you are to receive a copy, you should by now have
received an email message notifying you that it's on the way. I'm very
sorry for any disappointment this may cause. We do appreciate your efforts,
and thank you for contributing to Borders.com. We hope you'll visit us
again in the future; in the meantime, please let us know if there is
anything else we can do for you.

Mike
Borders.com Customer Service


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Old 04-17-2000, 01:21 PM
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barbaraann72 is an unknown quantity
Exclamation

I think this may be more appropriate in the stinky deals section.



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Old 04-18-2000, 02:50 PM
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bethie_alane is an unknown quantity
Post

oh, i am sad, i really wanted that free coloring book!
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Old 04-18-2000, 11:31 PM
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ang379 is an unknown quantity
Unhappy

This is one of the few freebies that I really, really wanted pout, pout.
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Old 04-22-2000, 12:20 PM
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Angry

Dear Borders Explorers Visitor,

Thanks for visiting the Borders.com Explorers page this March, where
you requested a copy of the Shel Silverstein coloring book, Draw a
Skinny Elephant. As explained on the promotion's entry page,
supplies of this book were limited. All available copies were claimed
before we received your request, so we will not be able to provide
you with a copy today. Don't despair, though, because Borders.com is
committed to providing our customers with a consistent variety of fun
promotions like this one. If you'd like to learn about the
promotions we're running currently, take a peek at our new Win Cool
Stuff page.

If you're a particular fan of Shel Silverstein's timeless and
whimsical books, you might enjoy a trip to our special Shel
Silverstein page. Or, if you'd prefer to review this
poet-illustrator's books in person any time soon, we welcome you to
visit a Borders Books & Music store near you; to easily locate a
store, visit [Only registered and activated users can see links. Either login above or Register Now] today.

Chances are, if you were interested in the Shel Silverstein book, you
might also have a Harry Potter fan in your life. Pre-order the next
Harry Potter book or visit our Harry Potter page.

We hope to see you back at Borders.com or in a Borders Books & Music
store again soon.

Best,

The Borders.com Team


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Old 05-08-2000, 03:06 PM
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Kaylap is an unknown quantity
Smile

I'm suprised! This came today. It looks pretty cool! I never got an email saying it was on its way, so I didn't think I would get it.


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"life is too short to be taken seriously." - Oscar Wilde
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Old 05-08-2000, 06:17 PM
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bethie_alane is an unknown quantity
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i got mine too! it is soooooo awesome! okay i'm a big kid at almost 23 years of age!!!

never got an e-mail either, forgot about the deal, was a very HAPPY surprise in my mailbox today!!!!!
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