Go Back   Deal and Coupon Forums, by DealofDay > Deal Talk > Compliments and Complaints

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 02-22-2000, 12:30 PM
Deal Wizard
 
Join Date: Feb 2000
Posts: 757
Thanks: 0
Thanked 0 Times in 0 Posts
dvd-man is an unknown quantity
Unhappy

They charged mine for shipping. I've called CSR about the charge. Response was they weren't able to caculate shipping before the items were shipped. That's why it show-up as $0.00 on the confirmation.
Reply With Quote
  #2 (permalink)  
Old 02-22-2000, 12:48 PM
Deal Seeker
 
Join Date: Dec 1999
Posts: 14
Thanks: 0
Thanked 0 Times in 0 Posts
byte is an unknown quantity
Angry

I also received today my shipment notification, in that they mentioned $4.85 as a shipping charges. I hate this site.
Reply With Quote
  #3 (permalink)  
Old 02-22-2000, 01:07 PM
Deal Seeker
 
Join Date: Jan 2000
Posts: 24
Thanks: 0
Thanked 0 Times in 0 Posts
whois1 is an unknown quantity
Post

I have not checked my credit card, but they indicated estimated shipping charges of 0 on my order confirmation. They better honor that or they are going get a very angry call to their CSR.
Reply With Quote
  #4 (permalink)  
Old 02-22-2000, 03:46 PM
prism68's Avatar
Deal Wizard
 
Join Date: Jan 2000
Location: Middle Georgia
Age: 41
Posts: 940
Thanks: 0
Thanked 0 Times in 0 Posts
prism68 has great potential
Thumbs down

I was very disappointed to receive the confirmation with the $4.85 shipping. All previous contact had shown $0.00 shipping. I would not have done this deal, had I known. I don't like these kind of surprises!
Reply With Quote
  #5 (permalink)  
Old 02-22-2000, 03:59 PM
dls dls is offline
Deal Master
 
Join Date: Dec 1999
Posts: 101
Thanks: 0
Thanked 0 Times in 0 Posts
dls is an unknown quantity
Angry

GRRRRRR....5 bucks for shipping! needless to say I also would not have placed the order had I known...what are other people doing in response to this?
Reply With Quote
  #6 (permalink)  
Old 02-22-2000, 04:52 PM
Senior Deal Wizard
 
Join Date: Jan 2000
Location: Joplin MO USA
Posts: 1,293
Thanks: 0
Thanked 0 Times in 0 Posts
netwrx is welcome here
Send a message via ICQ to netwrx
Exclamation

I would have a printout of my order on hand, and if you are charged anything more than what you agreed to, I would call customer service, then follow up with your credit card company if the situation was not resolved. Tell your credit card company you agreed to a charge of X and they charged you X which is unacceptable.

These places can't just pull figures out of the air and start charging without you being notified of the total prior to processing. You wouldn't want to go to Wal-Mart and sign the slip for $10.50 and then they bill you $15.50 would you?


Ryan.

------------------
Ryan in Missouri -- Proud to be a freebie junkie.
ICQ# 29381505


Reply With Quote
  #7 (permalink)  
Old 02-22-2000, 07:18 PM
Deal Master
 
Join Date: Jan 2000
Location: Louisiana, USA
Posts: 75
Thanks: 0
Thanked 0 Times in 0 Posts
klofton is an unknown quantity
Unhappy

adidas.com did the same with a whopping $7 shipping charge for a pair of socks even though their confirmation showed $0 shipping charges......bummer. Anyone else have this problem? I guess I'll expect the same with Dunham right?

------------------
[Only registered and activated users can see links. Either login above or Register Now]
Reply With Quote
  #8 (permalink)  
Old 02-22-2000, 10:38 PM
Deal Seeker
 
Join Date: Feb 2000
Posts: 16
Thanks: 0
Thanked 0 Times in 0 Posts
mgurevich is an unknown quantity
Thumbs up

I called their CS and they promised to credit
the shipping charge back to my CC.
Reply With Quote
  #9 (permalink)  
Old 02-22-2000, 11:34 PM
Senior Deal Master
 
Join Date: Feb 2000
Location: Indiana
Posts: 217
Thanks: 0
Thanked 0 Times in 0 Posts
nsane1 is an unknown quantity
Angry

Hi, Im normally just a lurker here but had to get a word in on this Dunhams thing. PLEASE dont give this horrible cruel company any business!!! I worked for their distribution center for two years, faithfully with perfect attendance, killing myself lifting very heavy stuff (I only weigh 110). Anyway, they are downright cruel to their employees. After the work I did for them they refused to give me one week off to sit with my child who was lying half dead in the hospital! I was given points for every day missed, and given a three day layoff when I returned for my points that accumulated. Again, before this incident I had a two year PERFECT attendance record.
I went to the labor board and they ended up firing the human resources guy and retracting my points but I quit because I cant work for a company who cares so little about its loyal employees, my child survived thank god but I wasnt about to go to work and leave a seriously ill 2 year old alone in a hospital. I have friends who still work there and tell me it hasnt improved.
Sorry to rant but the fact that this company is in business just makes me seathe with anger and I tell everyone I can "DONT BUY FROM DUNHAMS!!!!"


------------------
Reply With Quote
  #10 (permalink)  
Old 02-27-2000, 12:34 AM
Deal Seeker
 
Join Date: Feb 2000
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Gingerwe52 is an unknown quantity
Angry

I'm so furious at this company. They charged me $6.15 for bungee cords, a camp mirro and socks. Have they lost their minds. I tried to email them but my mail came back saying their mailbox is FULL. No wonder. They said estimated shipping charges .0 and they charged me $6.15. I'll never buy from them again
Reply With Quote
 
Unread
DealofDay Coupons
 



Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 01:23 AM.


Copyright 2009 Socrates Digital, LLC.
All rights reserved world wide.

Search Engine Friendly URLs by vBSEO 3.3.0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42