Healthshop.com disappointment - need advice!

[webspresso]

I was lucky enough to get in on some of the buy one get on free deals at Healthshop. Today I received my shipment of the 2 "romance kits". In one kit the massage oil leaked all over and in the other, the bubblebath leaked. Both of them are ruined for use as gifts, and I feel they aren't even worth the $3.95 I paid for shipping.
I feel badly complaining since they were purchased with a $10 off code. Do you think I should let them know or just forget about it?

[virtual]

Let them know...

but of course in a polite way...

[BHunter]

Absolutely! Let them know.
I have purchased more from Healthshop.com than any other website. Never have had a single problem of ANY kind. Always outstanding products and flat-out GREAT service. This merchant seems dedicated to ensuring very happy customers and repeat business. I think they would WANT to know about your problem, to make possible corrections so it doesn't happen again.

As virtual says, be polite (sense of humour is always helpful, too... ), but for sure, let them know.

[webspresso]

Thanks for the input - just wanted to follow up with a comment on how nice the CS agent was when I called. They gave me a variety of options, and were very accomodating. I ended up getting a credit back on my MC for the shipping, and they gave me another code to use for $10 off.

[BHunter]

So glad all worked out well.
This is just what I would have expected from [Only registered and activated users can see links. Either login above or Register Now] ! They are really outstanding. Truly an 'Honor Roll Merchant'.

[massagelondon]

[Only registered and activated users can see links. Either login above or Register Now] London Massage Therapist [Only registered and activated users can see links. Either login above or Register Now] massage therapy West London UK [Only registered and activated users can see links. Either login above or Register Now] London chair Massage UK [Only registered and activated users can see links. Either login above or Register Now] Medical Alternative Medicine resources in London England UK [Only registered and activated users can see links. Either login above or Register Now] Nokia Free Mobile Phones Sites London England UK [Only registered and activated users can see links. Either login above or Register Now] London Alternative Medicine UK [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] W1 Massage Therapy Central London West End UK [Only registered and activated users can see links. Either login above or Register Now] W2 Paddington Therapeutic Massages Alternative Therapies London [Only registered and activated users can see links. Either login above or Register Now] W3 Acton Complementary Health Clinic London [Only registered and activated users can see links. Either login above or Register Now] E1 Eastern Medicine London City of [Only registered and activated users can see links. Either login above or Register Now] W4 Chiswick Health Clinic ME London [Only registered and activated users can see links. Either login above or Register Now] W5 Ealing Holistic Centre London UK [Only registered and activated users can see links. Either login above or Register Now] W6 Hammersmith Healing Massage London [Only registered and activated users can see links. Either login above or Register Now] W7 Hanwell Wellness Centre London [Only registered and activated users can see links. Either login above or Register Now] W8 Kensington Technique London Clinic [Only registered and activated users can see links. Either login above or Register Now] Thai Massage London Center W9 Maida Vale [Only registered and activated users can see links. Either login above or Register Now] W11 Notting Hill Alternative Health in London W10 [Only registered and activated users can see links. Either login above or Register Now] W12 Shepherd's Shepherds Bush Complementary Therapies London [Only registered and activated users can see links. Either login above or Register Now] W14 West Kensington On Site Office Chair Massage London [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] EAST ACTON SHEPHERDS SHEPHER'S BUSH [Only registered and activated users can see links. Either login above or Register Now] CHISWICK HAMMERSMITH FULHAM SOHO WESTMINSTER NOTTING HILL GATE BAYSWATER QUEENSWAY HOLLAND PARK KNIGHTSBRIDGE PICCADILLY LEICESTER SQUARE GREEN PARK HYDE PARK EARLS COURT TURNHAM GREEN WC1 Euston Bloomsbury WC2 Holborn Covent Garden Strand Fitzrovia Mayfair Soho Chinatown SW1 Victoria Belgravia [Only registered and activated users can see links. Either login above or Register Now] Massage Tables Couches Chairs UK MASSAGE THERAPY THERAPEUTIC MASSAGE THAI MASSAGE TRADITIONAL THAI MASSAGE INDONESIAN MASSAGE HAWAIIAN MASSAGE COMPLEMENTARY HEALTH ALTERNATIVE THERAPIES COMPLEMENTARY MEDICINE ALTERNATIVE MEDICINE HOLISTIC MASSAGE BOWEN TECHNIQUE BOWEN THERAPY CRANIOSACRAL THERAPY CRANIO SACRAL THERAPY LONDON THERAPIST THERAPISTS LONDON MASSAGE TREATMENT TREATMENTS LONDON MASSAGE [Only registered and activated users can see links. Either login above or Register Now] Hawaiian Huna Bodywork London [Only registered and activated users can see links. Either login above or Register Now] Healthy Massage Treatment [Only registered and activated users can see links. Either login above or Register Now] Lomi Lomi Kahuna Oil Massage [Only registered and activated users can see links. Either login above or Register Now] Holistic Therapists London [Only registered and activated users can see links. Either login above or Register Now] Craniosacral Therapy London [Only registered and activated users can see links. Either login above or Register Now] Manual Lymph Drainage London [Only registered and activated users can see links. Either login above or Register Now] Massage Experienced Qualified Insured London [Only registered and activated users can see links. Either login above or Register Now] London Therapy at Home or Clinic [Only registered and activated users can see links. Either login above or Register Now] Home Wellness London Therapy [Only registered and activated users can see links. Either login above or Register Now] Complementary Alternative Medicine West London [Only registered and activated users can see links. Either login above or Register Now] Generic Domain Names Google Ranked Sale [Only registered and activated users can see links. Either login above or Register Now] Info on Massage Equipment Sale UK [Only registered and activated users can see links. Either login above or Register Now] Information Site about Massage Therapy London UK [Only registered and activated users can see links. Either login above or Register Now] London UK complementary therapies massage [Only registered and activated users can see links. Either login above or Register Now] alternative health London UK thai massage [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] traditional thai indonesian massage therapy London [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] Bangkok School Of Therapeutic Thai Massage, Thailand: fully accredited to teach Thai Massage short courses: Foundation of Thai Massage; Thai Massage Enhancement; Therapeutic Thai Massage; Comprehensive Thai Massage; Basic Thai Massage; Thai Foot Reflexology, Thai Herbal Massage, Indonesian Massage, Swedish Massage, Oil Massage [Only registered and activated users can see links. Either login above or Register Now] therapeutic thai massage cources and homestay in Bangkok, Thailand [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] htpp://www.myclinic.co.uk [Only registered and activated users can see links. Either login above or Register Now] massage tables couches chairs UK [Only registered and activated users can see links. Either login above or Register Now] Massage Warehouse Shop Showroom [Only registered and activated users can see links. Either login above or Register Now] therapeutic bodywork England UK [Only registered and activated users can see links. Either login above or Register Now] Massage Table Couch Chair UK [Only registered and activated users can see links. Either login above or Register Now] massage beauty couch UK [Only registered and activated users can see links. Either login above or Register Now] South London chair massage UK [Only registered and activated users can see links. Either login above or Register Now] East London holistic sports massage page UK [Only registered and activated users can see links. Either login above or Register Now] North West London holistic massage web UK [Only registered and activated users can see links. Either login above or Register Now] South West London massage products [Only registered and activated users can see links. Either login above or Register Now] South East London massage beds UK [Only registered and activated users can see links. Either login above or Register Now] Acton home massage treatment UK [Only registered and activated users can see links. Either login above or Register Now] Chiswick massage service UK [Only registered and activated users can see links. Either login above or Register Now] Ealing healing massage UK [Only registered and activated users can see links. Either login above or Register Now] London Hammersmith massage UK [Only registered and activated users can see links. Either login above or Register Now] Central London massage treatment Fulham UK [Only registered and activated users can see links. Either login above or Register Now] London Shepperds Bush massage UK [Only registered and activated users can see links. Either login above or Register Now] London W3 Bayswater massage UK [Only registered and activated users can see links. Either login above or Register Now] London w9 massage UK [Only registered and activated users can see links. Either login above or Register Now] London W2 Nothing Hill massage therapy UK [Only registered and activated users can see links. Either login above or Register Now] Complementary health London therapy UK [Only registered and activated users can see links. Either login above or Register Now] London Holland Park massage therapy UK [Only registered and activated users can see links. Either login above or Register Now] London home visits massage UK [Only registered and activated users can see links. Either login above or Register Now] Massage Therapist London Online UK [Only registered and activated users can see links. Either login above or Register Now] London massage w9 online UK [Only registered and activated users can see links. Either login above or Register Now] Greater London massage page UK [Only registered and activated users can see links. Either login above or Register Now] w1 massage London UK page [Only registered and activated users can see links. Either login above or Register Now] London Massage Therapist Supplies shop UK [Only registered and activated users can see links. Either login above or Register Now] portable massage couches London UK [Only registered and activated users can see links. Either login above or Register Now] therapy tables London UK [Only registered and activated users can see links. Either login above or Register Now] w4 North London massage clinic UK [Only registered and activated users can see links. Either login above or Register Now] w5 massage therapy London UK [Only registered and activated users can see links. Either login above or Register Now] w6 holistic massage practice [Only registered and activated users can see links. Either login above or Register Now] massage products [Only registered and activated users can see links. Either login above or Register Now] w7 massage beds UK [Only registered and activated users can see links. Either login above or Register Now] w8 massage therapy organisation UK [Only registered and activated users can see links. Either login above or Register Now] w10 alternative treatments massage UK [Only registered and activated users can see links. Either login above or Register Now] w11complementary medicine massage UK [Only registered and activated users can see links. Either login above or Register Now] w12 swedish massage UK [Only registered and activated users can see links. Either login above or Register Now] w13 home massage UK [Only registered and activated users can see links. Either login above or Register Now] w14 on site massage therapy UK [Only registered and activated users can see links. Either login above or Register Now] sw1 massage clinic online UK [Only registered and activated users can see links. Either login above or Register Now] massage therapists online UK [Only registered and activated users can see links. Either login above or Register Now] sw3 traditional thai massage London UK [Only registered and activated users can see links. Either login above or Register Now] massage therapy clinic UK London [Only registered and activated users can see links. Either login above or Register Now] sw2 massage alternative health UK [Only registered and activated users can see links. Either login above or Register Now] sw4 massage & therapeutic bodywork London [Only registered and activated users can see links. Either login above or Register Now] sw5 healthy massage no drugs [Only registered and activated users can see links. Either login above or Register Now] sw6 massage in London UK [Only registered and activated users can see links. Either login above or Register Now] sw7 massage therapy practitioner London UK [Only registered and activated users can see links. Either login above or Register Now] sw8 massage for health relaxation London UK [Only registered and activated users can see links. Either login above or Register Now] sw9 Hawaiian massage rocking holistic pulsing London UK [Only registered and activated users can see links. Either login above or Register Now] indian head massage London UK sw10 [Only registered and activated users can see links. Either login above or Register Now] indonesian massage london UK sw11 [Only registered and activated users can see links. Either login above or Register Now] sw12 Manual Lymphatic Drainage London UK massage [Only registered and activated users can see links. Either login above or Register Now] massage centre London UK [Only registered and activated users can see links. Either login above or Register Now] sw13 Kahuna bodywork massage London UK [Only registered and activated users can see links. Either login above or Register Now] sw14 holistic bodywork massage London UK [Only registered and activated users can see links. Either login above or Register Now] sw15 alternative medicine massage London UK [Only registered and activated users can see links. Either login above or Register Now] sw 16 massage for pain & tension London UK [Only registered and activated users can see links. Either login above or Register Now] nw1 holistic Thai massage London UK [Only registered and activated users can see links. Either login above or Register Now] nw2 massage therapy Wat Pho Bangkok practitioner [Only registered and activated users can see links. Either login above or Register Now] nw3 massage therapy for body & mind London UK [Only registered and activated users can see links. Either login above or Register Now] nw4 relaxation massage London UK [Only registered and activated users can see links. Either login above or Register Now] nw5 massage therapy London UK [Only registered and activated users can see links. Either login above or Register Now] nw6 healing massage London UK [Only registered and activated users can see links. Either login above or Register Now] nw7 website optimisation promotion UK [Only registered and activated users can see links. Either login above or Register Now] nw 8 oil massage London UK [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] nw9 deep tissue massage London UK [Only registered and activated users can see links. Either login above or Register Now] holistic swedish massage rub London UK [Only registered and activated users can see links. Either login above or Register Now] nw10 home massage service London UK [Only registered and activated users can see links. Either login above or Register Now] nw11 London City massage UK [Only registered and activated users can see links. Either login above or Register Now] thai massage clinic in London UK [Only registered and activated users can see links. Either login above or Register Now] therapeutic Massage in London England UK [Only registered and activated users can see links. Either login above or Register Now] massage therapist online qualified London UK [Only registered and activated users can see links. Either login above or Register Now] massage therapy organisation London UK [Only registered and activated users can see links. Either login above or Register Now] lomi lomi body & mind treatment London UK [Only registered and activated users can see links. Either login above or Register Now] chinese massage tui na Tuina Tui-Na London UK [Only registered and activated users can see links. Either login above or Register Now] web design web development web designer web site design web hosting web promotion web marketing [Only registered and activated users can see links. Either login above or Register Now] america business Alternative medicine London UK [Only registered and activated users can see links. Either login above or Register Now] america usa info London health complementary [Only registered and activated users can see links. Either login above or Register Now] american organisation London complementary therapies [Only registered and activated users can see links. Either login above or Register Now] holistic London therapy UK [Only registered and activated users can see links. Either login above or Register Now] healing massage London UK [Only registered and activated users can see links. Either login above or Register Now] London England massage therapy UK [Only registered and activated users can see links. Either login above or Register Now] clothes, clothing, car, motorcar, automobile, race UK America [Only registered and activated users can see links. Either login above or Register Now] therapeutic massage London UK [Only registered and activated users can see links. Either login above or Register Now] american drugs medicines UK [Only registered and activated users can see links. Either login above or Register Now] homes america UK sale usa [Only registered and activated users can see links. Either login above or Register Now] american homes realtors estate agents UK [Only registered and activated users can see links. Either login above or Register Now] america thai massage London UK [Only registered and activated users can see links. Either login above or Register Now] america chinese massage London UK [Only registered and activated users can see links. Either login above or Register Now] america craniosacral therapy London UK [Only registered and activated users can see links. Either login above or Register Now] america London UK hawaiian massage [Only registered and activated users can see links. Either login above or Register Now] American massage lomi lomi London UK [Only registered and activated users can see links. Either login above or Register Now] Oklahoma State usa uk ok London [Only registered and activated users can see links. Either login above or Register Now] American organisation manual lymphatic drainage London UK [Only registered and activated users can see links. Either login above or Register Now] American page magazine newspaper website UK lymphatic massage London [Only registered and activated users can see links. Either login above or Register Now] american books comics UK massage pulsing London [Only registered and activated users can see links. Either login above or Register Now] American on site chair massage website London [Only registered and activated users can see links. Either login above or Register Now] american shop UK office massage London [Only registered and activated users can see links. Either login above or Register Now] American website London massage table UK [Only registered and activated users can see links. Either login above or Register Now] American UK London massage couch [Only registered and activated users can see links. Either login above or Register Now] American web promotion in UK massage couch London beauty bed [Only registered and activated users can see links. Either login above or Register Now] American website massage supplies warehouse London UK [Only registered and activated users can see links. Either login above or Register Now] American info massage chair uk [Only registered and activated users can see links. Either login above or Register Now] american massage table covers London UK [Only registered and activated users can see links. Either login above or Register Now] American massage table store london UK [Only registered and activated users can see links. Either login above or Register Now] American portable massage tables London UK [Only registered and activated users can see links. Either login above or Register Now] American massage tables UK London [Only registered and activated users can see links. Either login above or Register Now] American in london thai massage UK [Only registered and activated users can see links. Either login above or Register Now] US California State American business USA UK London [Only registered and activated users can see links. Either login above or Register Now] complementary alternative medicine America London [Only registered and activated users can see links. Either login above or Register Now] American alternative cancer treatment London UK [Only registered and activated users can see links. Either login above or Register Now] American dame occupational therapy London [Only registered and activated users can see links. Either login above or Register Now] america dame therapy equipment london [Only registered and activated users can see links. Either login above or Register Now] Delavare USA america indian head shoulder massage london UK [Only registered and activated users can see links. Either login above or Register Now] clothes, clothing, car, motorcar, automobile, race UK sale America USA [Only registered and activated users can see links. Either login above or Register Now] craniosacral therapy London UK from america [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] famous celebrities in America [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] Americas game, sport, athletic contests, the equipment for a game, wild animals or birds hunted for sport or food, gamble [Only registered and activated users can see links. Either login above or Register Now] information on american games football rugby [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] get american aromatherapy massage london UK [Only registered and activated users can see links. Either login above or Register Now] American Ham US [Only registered and activated users can see links. Either login above or Register Now] Hawaii American State, the Hawaiian Islands, calling attention, expressing joy [Only registered and activated users can see links. Either login above or Register Now] American Hawaiian Kahuna Massage Bodywork London UK [Only registered and activated users can see links. Either login above or Register Now] encounter American, arrive at America, successful pop record, stroke of good luck [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] massage techniquefrom USA London UK [Only registered and activated users can see links. Either login above or Register Now] american massage service London UK [Only registered and activated users can see links. Either login above or Register Now] america London holistic medicine [Only registered and activated users can see links. Either login above or Register Now] american sports massage UK London [Only registered and activated users can see links. Either login above or Register Now] US Idaho State, American Identity Identification Card [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] information ID america massage central London UK [Only registered and activated users can see links. Either login above or Register Now] american business sale generic domain names [Only registered and activated users can see links. Either login above or Register Now] search engine promotion England London UK [Only registered and activated users can see links. Either login above or Register Now] search engine optimisation american domain names commerce shop UK [Only registered and activated users can see links. Either login above or Register Now] web design love america domains UK [Only registered and activated users can see links. Either login above or Register Now] american massage products London UK [Only registered and activated users can see links. Either login above or Register Now] American Jam, Jamaican American UK [Only registered and activated users can see links. Either login above or Register Now] kamagra generic viagra domain name for sale London UK massage [Only registered and activated users can see links. Either login above or Register Now] Latin America, Los Angeles, US Louisiana State information [Only registered and activated users can see links. Either login above or Register Now] La America organisation alternative health London UK [Only registered and activated users can see links. Either login above or Register Now] american shop deep tissue massage london UK [Only registered and activated users can see links. Either login above or Register Now] web development UK domain names rent lease information UK america massage therapy [Only registered and activated users can see links. Either login above or Register Now] web designer UK american customers [Only registered and activated users can see links. Either login above or Register Now] web site design clients love massage america [Only registered and activated users can see links. Either login above or Register Now] American mam mama mother domain name business [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] US Massachusetts State [Only registered and activated users can see links. Either login above or Register Now] American domain name sale shop warehouse massage tables UK London [Only registered and activated users can see links. Either login above or Register Now] US Maine, ME Myalgic Encephalomyelitis USA [Only registered and activated users can see links. Either login above or Register Now] web promotion UK domain names London business [Only registered and activated users can see links. Either login above or Register Now] North America, name, new [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] manual lymph drainage London UK fight american international capitalismhttp://www.nousa.co.uk web marketing UK boycott american politics sucks organisation UK London [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] US Oklahoma State [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] OK america massage London UK England domains sale massage [Only registered and activated users can see links. Either login above or Register Now] US Oklahoma State [Only registered and activated users can see links. Either login above or Register Now] USA america UK London massage [Only registered and activated users can see links. Either login above or Register Now] US Pennsylvania State [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] america domain names for sale massage network London [Only registered and activated users can see links. Either login above or Register Now] queen america organisation USA top-level websites for sale London [Only registered and activated users can see links. Either login above or Register Now] [Only registered and activated users can see links. Either login above or Register Now] South America Uncle Sam Salvation Army Sex Appeal American same America U SA business domain brokers [Only registered and activated users can see links. Either login above or Register Now] commercial domains hate american politics? [Only registered and activated users can see links. Either login above or Register Now] lease domain american web pages design promotion UK [Only registered and activated users can see links. Either login above or Register Now] website names for sale massage therapy london [Only registered and activated users can see links. Either login above or Register Now] internet websites for clinics spas UK practitioners [Only registered and activated users can see links. Either login above or