Can't access DOD using www.dealofday.com !!

[Pipanella]

Some of you know that I've been having this problem, since Friday, just after noon. I can't access Deal of Day through [Only registered and activated users can see links. Either login above or Register Now] I get "The page cannot be displayed." Likewise, I can't get into chat using mIRC. It says, "Unable to resolve IRC server."

I called my ISP, and also had some e-mail communication with them, and they say it's at DOD's end. Here is the information I have, so far:

-----------------
Thank you for your email. It appears to be a problem with the way the site
[Only registered and activated users can see links. Either login above or Register Now] is hosted. It seems that they have it listed by IP
address instead of by domain. You would have to write to that web site to
inform them of this issue.

Sincerely,
bright.net® Technical Support Center
-----------------
We have done a trace route on the address of [Only registered and activated users can see links. Either login above or Register Now] It
dies out on the trace. You can try this if you would like. Get on line,
click on start run, type in command. When the command prompt comes up type
in the words tracert [Only registered and activated users can see links. Either login above or Register Now] You will see that it dies. Then try
it again this time typing in tracert 64.58.34.143 , you will see that will
trace all the way through. There is an issue some where between us and that
website, it could be a routing issue etc.

Sincerely,
bright.net® Technical Support
-----------------

Okay, so I did the trace route:
-----------------

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Gateway User> tracert dealofday.com
Unable to resolve target system name dealofday.com.

C:\Documents and Settings\Gateway User>tracert 64.58.34.143

Tracing route to 64.58.34.143 over a maximum of 30 hops

1 147 ms 159 ms 159 ms vanw-cas2-cs.dial.bright.net [209.143.7.197]
2 180 ms 148 ms 139 ms vanw1-ts.dial.bright.net [209.143.7.129]
3 189 ms 159 ms 159 ms kali-vanw-gw2.bright.net [216.201.1.41]
4 149 ms 149 ms 1441 ms wapa-kali-gw6.bright.net [209.173.175.149]
5 165 ms 159 ms 179 ms com1-wapa-gw.bright.net [205.212.159.5]
6 179 ms 160 ms 158 ms hs-9-0.a01.clmboh01.us.ra.verio.net [207.206.104.105]
7 159 ms 169 ms 450 ms p1-0-0-0.a02.clevoh02.us.ra.verio.net [129.250.50.105]
8 300 ms 289 ms 269 ms p1-0-1.r00.clevoh01.us.bb.verio.net [129.250.16.41]
9 169 ms 169 ms 169 ms p4-6-1-0.r02.chcgil01.us.bb.verio.net [129.250.2.29]
10 169 ms 180 ms 179 ms p16-2-0-0.r00.chcgil06.us.bb.verio.net [129.250.5.100]
11 400 ms 778 ms 399 ms 144.232.19.233
12 199 ms 199 ms 199 ms sl-bb21-atl-10-1.sprintlink.net
[144.232.18.34]

13 299 ms 189 ms 209 ms sl-bb23-atl-9-0.sprintlink.net
[144.232.12.26]
14 199 ms 189 ms 189 ms sl-gw23-atl-10-0.sprintlink.net
[144.232.12.154]

15 * * * Request timed out.
16 229 ms 390 ms 287 ms 64.58.34.143

Trace complete.
-----------------

Up until today, I was the only one that I found that had this problem. Now Auti is having the exact same problem. We can access the site using the IP address, but if you click on a link and it doesn't use the IP address, the only way you can view a link is to substitute the [Only registered and activated users can see links. Either login above or Register Now] part with 64.58.34.143.

So, does anyone know what the problem is?

This is a heck of a way to get an education about the way the internet works!! LOL!!!!!!!!!!

[Pipanella]

Just thought of something else.........

I was wondering why I hadn't seen other complaints about this on here, but if people can't get into the site, then how can they complain on the boards?

[autumn96]

AHHHHHHHHHHHHHHHH!!!!!!!!!!!!!
LET ME IN!!!!!!!!!!!!!
Ok Mayor.. what's up.. what did I do.. Am I Banned???? Have I not been using your links enough??? I cleaned out Target.com through your link! Several more cows had to be slaughtered in order to fill my Omaha steaks order. Allure loves me, or hates me. I guess that depends on whether or not they wanted to get rid of all that stuff... and, if Macy's honors that obvious price error.. well... I'll never be in need of another silver (colored) bowl again.....

SOOOO... I do and do and do for your site, and this is the thanks I get?? (Sorry, Letterman flashback)..
I WANT IN!!!!!!!!!!!!!!!


Sincerely,
Auti (Aka Autumn96)

[Pipanella]

New e-mail from my ISP:


Hello, Thank you for using help mail.

Try deleting your cookies and temporary internet files and enabling
cookies on your browser and running your windows updates.
There are several sites I have used for a long time that I cannot access
since I upgraded to Internet Explorer 6 and started using Win XP and
enabling cookies and lowering security settings have helped.
I noticed in a previous email that we ran a trace and it died out before it
reached them if this is the problem there is nothing we can do from here
because it is dying out after it leaves bright.net and before it reaches them.

Sincerely,
bright.net® Technical Support Center

[Schwisow]

I have not been able to get in all day either. Got the same type of message. I finally got in about 10 mins. ago. I delete my History throughout the day several times, so I don't know what the problem was.

[Pipanella]

It's pretty frustrating. Like I said, it's been this way for me since Friday, and as you can see, I've gone to a lot of trouble to try to find out what the problem might be.

No one has answered me as to if they are checking on it.

YEP, I'M MAJORLY FRUSTRATED!




But I'll be okay................

[Pipanella]

Okay, I did everything that my ISP suggested in their last e-mail. Didn't help.

[Pipanella]

Thanks, Mayor, for getting back to me.

GOOD NEWS! Last night, I did Windows Update, and installed about 6 updates and new drivers, and .........

NOW IT'S WORKING!!!!!!!

I don't know if that's what did it, but I'm a happy camper now!

Auti......try it. Let us know if that works for you!

[Pipanella]

IT'S DOING IT AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[netwrx]

Ok, remain calm.

Mayor is probably very busy and wasn't able to answer your question. As far as the main page at [Only registered and activated users can see links. Either login above or Register Now] is concerned, it sounds like its a routing issue, meaning it should fix itself. I doubt there is any setting you could change other than clearing your cache .


If the connection is dying when you leave Sprintlink, you aren't even making a connection with a DOD server. That is a routing issue most likely from Sprint. The carriers usually know about these problems and fix them automatically. A line could have been cut somewhere and they are rerouting traffic.

Be patient - or you could dial an ISP in another part of the country and connect to DOD (that way you have new routing).

Ryan

[kat]

After a nightmare yesterday trying to connect, I was finally able to log on in the early evening for about a half hour before it died again.

This morning, tech support from my ISP called me bright & early at 8am to let me know that it looked like whatever problem was gone since they were finally able to connect. The email server also appears to be working - I've had no problems connecting there either. (I think I've managed to addict a few more people to DOD since tech support spent a good amount of time this morning looking at the site )

Hopefully, whatever it was that was giving me the "Page Cannot Be Found" errors will stay away - not being able to access email was bad enough, but no boards? Ugh....

[geepie1961]

I have not been able to get in for a day and a half now.

[pandybat]

I got an email from rafala this morning and she can't get into dod either. Pip gave her the address she's been using but I haven't heard back from her if it worked or not. She contacted me by using my email address that she retained from playing the last Survivor game. Who knows how many more are out there that can't get in and don't have anyone to contact to ask for help?? What's going on?

[Pipanella]

Yep. Still can't access using [Only registered and activated users can see links. Either login above or Register Now] and of course, can't get into chat either..... mIRC says "Unable to resolve server."

Some sort of problem somewhere!

HELP!!

[rafala]

Thanks to Pip and pandybat for all the help, so glad i finally thought of you sandy, i didnt know how else to get in. this morning i was able to get in using the [Only registered and activated users can see links. Either login above or Register Now] addy and using the alternate one that pip gave me. both came up saying done but with errors on the page. what a tough weekend this was not being able to check out all the deals. hope this is a temporary thing. i missed you guys

karen