Quote:
Originally Posted by jennstew07  I have had the same problem and have threatened them with a class action law suit finding as many people they have defrauded like myself.
If anyone would like to add their name to my list, please let me know and I will give you my personal email address to send me your info.
I personally did everything they asked in order to not be charged for the order they sent me including return of the item and they still will not credit back my credit card the $38.95.
I want to do everything I can to make sure companies like CCN are held responsible and do business ethically. |
hey there I would like to be added to your list. I did everything the rerpresentive told me to do and they only refunded back 33.10 from 38.95 because of some restocking fee. Kevin is the one that told me the wrong information and when I called Trish she told me that Kevin was giving out the wrong information and would be refunding the entire amount, however they did not. So when I called today the person I spoke to said she was the Call center manager and her name was Nicole. She was so rude and kept telling me I should have read the website about the restocking fee. I told her that I was going by what her customer serv. rep told me and I did excactly what he told me to do. She told me this should be a lesson learned and she was not going to argue with over 5.85. I told her it was the principle of the whole thing.....and I did exactly what I was told to do and she hung up on me. So please add me to your list.
Thank You.
Lisa