[PennStateCutie]

JC Penney's - at least our local one - has amazing customer service and a great return policy. A woman that I taught with used to work for JCP before she got her teaching position and she said that you would be amazed at some of the things that people would try to bring back (obviously worn, washed, etc), but they were instructed by upper management to take them back with a smile! Everytime! It just floors me, but it's one of the reasons that it's the only retailer (aside from dollar stores) in our small town that walmart hasn't driven out!