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Originally Posted by mrsbigglesworth  Target's return policy is certainly not customer friendly - and is definitely not clearly communicated to customers. .........................................................POLICY SHOULD BE CLEARLY COMMUNICATED AT THE REGISTER UPON CHECKOUT - not hidden in the receipt or at the returns counter (you won't be at that returns counter unless you have to return - as I did today and that is how I discovered the policy).
Bad policies...poor quality....welcome to Target. |
Im 40 years old and I never remember ANY store letting you have a year to return something. The only business that I can recall that does that these days is LLBean. Ive worked for LLBean and if you want to know why their prices are high??.....look no further than their return policy. The high prices help the company recoup money from the type of people who use things for years then return them expecting a full refund. I believe that having 90 days to return something is MORE than fair and, if Im correct, pretty much the standard return period of a lot of major retailers these day. I mean its a quarter of year!! If you are that busy you cant get back to a store in that period of time then you need a personal assistant.
You carry out a copy of the store policy with you every time you shop at Target and it is clearly posted in the guest service area of every store. What more do you need for posting? We could recite it to you every time you come in but then you would complain that checkout time is too long.
As far as quality is concerned...yeah, something should not fall apart in that short period of time. But think about it....its a discount retail store...not Macy's or Saks. As they say...you get what you pay for.