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Old 02-23-2008, 11:40 PM
warpedg warpedg is offline
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Re: Target's Return Policy

Quote:
Originally Posted by Virgils View Post
Juliee,

As a consumer, I would have to say that there's some truth to what you say about customers being "hard.................er person" as an employee of Target, not to be a power-tripping tyrant who just swats ignorant people away from providing YOU with your income. Just a thought.

-Alex


In todays tight retail market does anyone ever really boycott stores? You know they don't. They might tell their friends about the bad shopping experience they had but if that friends goes there the next day and buys something 75% off which memory is going to stick in their head more? I work for Target and I've seen those so called ticked off consumers that you think wouldnt be back right back in the aisles several days later. How many people out there think that Walmart is a crappy company that doesnt respect its employees? Tons of people do, including me, but does that stop me from shopping there from time to time....no. The simple fact is these companies serve a purpose and unless their policies get really ridiculous then people will continue to shop there. I do believe that the Target return policy could be a bit more flexible but I have seen LOTS of flexibility in other aspects of the store as far as pricing goes. The employees have rules to follow and we can bend them a little bit. Shoppers hardly ever put themselves in our shoes when it comes to their situations. I have run into so many people that think they are entitled to this and entitled to that. On the other hand I have met lots of people that are extremely understanding of the situation the corporate rules puts us in. In the end you have to understand that the consumer is a human being and the store employee is a human being too. We simply ask for the same respect you would expect in your place of employment.
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