[phoenixjean1]

Now, I have no interest in getting into a flaming war.

Before we go any farther, I need to say I was a GSTL (Front end manager) for Target for two years, as well as a a Team Leader for the electronics department (where many returns happen). So I have alot of firsthand experience in this situation.

Before I go farther I have some questions for you Shell about your return. Did they use your drivers liscense? When you made the return, honestly if you did and you paid cash with a receipt, your local target person screwed you. Also i wonder was the item an electronics item or did you pay with a check? Some areas electonic products are subject to the 15% restocking fee.

Gift Registries have always been an issue. Every 6ish months they seem to change something doing with a registry policy.. For example up until August 4th 07 you could do a return off the gift registry no gift receipt needed.

As much as many of us do NOT like return policies myself included, let me explain something.
At my former store we had a couple, who would pull a scam like this, our comp shoper who was also a Guest service team member caught them.
The couple would go to walmart, find items on cheap clearance (75% off stuff like that) make a fake gift registry, find the items on target.com, add them, and place them as received, and bring the items to target return for giftcards.

Makes life harder for the rest of the people.

Also note:
On August 4th the policy was changed for regular returns to:

Former Policy:
Was 100 Dollars with out receipt (same item same dept), then it dropped to 80, then to 40.

For the record now. The "unofficial" return policy is 20$s without a receipt for a gift card. No longer do you have to exchange it for same dept.

One final thing: Shell I do apologize, that last remark was never directed towards you. It was directed at katinhats and kdm7713.