[phoenixjean1]

The reason Target may have required you to exchange your item(s) within the same department may be that the receipt was expired. You may have tried to return it within 30 days of receiving it, but that does not mean it was within 30 days of the purchase date. The expiration date for ALL receipts (gift and original) is listed on the FRONT of the receipt. The return policy is clearly listed on the BACK of the receipt. Target would be extending you a courtesy by allowing you to exchange it within the same department, because the official policy is no returns without a receipt.

On the same note, Target is a lot more lenient than the majority of retail stores (Wal-Mart excluded), because of the length of the return policy. Target gives the customer NINETY days to change his/her mind on the product or quality of the product. Most stores only give 30-60 days. I mean, come on- are you telling me that within 3 months, you can't decide whether to keep something or not? If you have had it for that long, you should have to keep it.

One more thing- just because you shop somewhere, Target or elsewhere, you should not have this misguided sense of entitlement. A store is not your personal castle with servants to please you. It is a place of exchange-the store gets your money, and you get a product you supposedly wanted in the first place.