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Old 01-03-2008, 08:20 AM
shell1213 shell1213 is offline
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Re: Target's Return Policy

To Julieee--first of all, I hope you don't work at the Target stores where I shop. Secondly, Target's return policy does not put restrictions on just non-receipt returns. I, and members of my family, have returned items within a 30 day timeframe and have still been told we have to either exchange for the same item or purchase in the same department. I have a niece who married last year, received duplicate gifts, had their gift receipts and were told they could only exchange for the SAME item or within the SAME dept. There were other items for which they wanted to exchange the returned items (at Target so the retailer was not going to lose any $$) but they were told this was not allowed. It had to be an item in the SAME DEPARTMENT at the current lowest price -- THIS IS WITH THE RECEIPT!! Target penalizes the gift recipient who has no control over when an item was purchased. Think about it....if you purchase a wedding gift, the couple may not even open it until after they return from the 1-2 week honeymoon. This adds onto the original purchase date. Target is requring the newly married couple to open their gifts immediately and make all of their Target returns and exchanges prior to getting on the plane!!

I have even purchased an item with cash, it didn't work so I returned it within 2 weeks (WITH A RECEIPT), was issued a gift card for store credit and was told if I wanted to exchange for something else it had to be in the same department. I love Target but hate the return policy because it is so inconsistent and is not clearly stated. I am EXTREMELY careful when I purchase things from this store -- ESPECIALLY if it is a gift.
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