[MissPurrr]

Okay, so extremely new to this site but I was prompted to join and respond.

I have never worked retail. Always worked on the corporate side of the world so I am a consumer through and through. I love Target and always have. I have never been screwed by them in any way and I've always understood their reasons why they wouldn't adjust a price, take a return etc. Because I pride myself on being an informed consumer. Which I think some people don't take the time to become because they're just plain lazy and have higher than thou expectations.

Reading a lot of online complaints about Target, I realized a few things. 1 - people are generally ignorant. Not stupid, but ignorant on store policies. They expect all stores to have the same or similar return policy. 2 - none of you really look at the big picture. It's all about your situation and you can't see the clear picture.

So let me see if I can help you so you can stop hating the employees (whether they are brutally honest and not 'consumer friendly' when they respond to sites like these, I still appreciate the fact that they even provide a response) or even the company that creates these policies.

1 - People have to realize in this day, there is so much theft and bull**** when it comes to returning items to a store that stores have had to create stricter and stricter policies. Don't blame the company, blame your fellow man/woman. And know what, stores aren't required to notify the consumer when and how they change their policy. Your responsibility to be aware. I can't think of any store that sends an announcement out every time there's a change. Maybe when you buy something but that's rare.

2 - No receipt. People, come on!! Are you freakin serious? The fact that any store would take back a product that they don't even know where it really came from. So Target putting a price limit and number limit is extremely fair. Someone could've stolen a $300 item, returned it to Target and now they're $300 positive while the retailer is out. Target tracks purchases with the item number and your electronic info (cc, checks) so that's super cool of them. And so convenient for the consumer. Unless it says Target on it and it's Target brand, don't expect them to think that you purchased the item there.

3 - Registries. Cry me a freakin river. You got presents. For free! Sucks more for weddings because you usually pay for guests but don't sit there with your hand out. So touching base on #2, maybe your guest bought the product somewhere at a discount and went on to tell you they got it at Target. Hate to tell you folks but if someone buys a gift from a retail store, they usually put the gift receipt inside so you can trade it out. Sooo, if there's no gift receipt..cough cough..the person didn't want you to know how much they really paid for it.

Other possibility that was pointed out earlier, if they bought you a gift, didn't notate it from the registry or decided to just get you that gift no matter who else got it, then you need to point the finger at the purchaser. It's a clusterfawk because now you're stuck with a duplicate gift and target's no receipt policy. If your 'friend(s)' had just paid attention to the current gift registry, then there would be a connection and no problem. Don't point the finger at the corporation that's trying to prevent misuse of return policies. If you really wanted to and you're good friends (and I know people who've done this), you can talk to that person who got you the gift to see if they still have the receipt. Then you can change the gift because you have the actual purchasing receipt connected to the gift. Course at that point, it comes out that they never purchased the item at Target. Ebay seems to be a popular spot to buy registry gifts for a cheaper price than retail.

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I guess it drives me nuts when people go around with their hand out. Take responsibility. Don't have ridiculous expectations. Yeah, some customer service lacks here and there but generally, I've had a great experience with customer service at Target. I have NEVER had a problem with Target's return policy yet and been shopping there since I was in high school.