I've been reading some of the complaints about Target, their return policy, and their employees. I work at Target at the service desk and when I read a few posts regarding the behavior and or attitude of the employees. People I make 7 dollars an hour. I am offered no overtime or bonus package of any kind. I took the job because it is fairly low commitment. That being said I have come to the realization that more often than not our Guests come to Guest Serivices angry and ready to fight. Target puts out their return policy on the back of every ticket and I have to follow their rules. I wish I could make exceptions but I am not allowed to. Still I am yelled at on a daily basis by Guests who have no reciept. I get the F-word spoken to me at least once a day and I am still nice! But I don't like reading that I should not only smile to every angry Guest I speak with, but I should also kiss every Guests butt because "if those people didn't shop there you wouldn't have a job!" (someone posted that in another thread.) Kids in China make more cash than me! I like my job enough to show up, but not enough to kiss every jerks rear...If you are angry about our return policy I understand- it isn't perfect. But if you try to make a return using fowl and condecending language I'm not gonna smile or bend over backwards to make things work for you. I understand your frustration but it doesn't give you the right to raise your voice, swear, throw things around or threaten my job. If someone is willing to be patient and kind I can usually make things work......thanx for letting me unload!!!
