 Re: Target's Return Policy
I work in retail & I love Targets return policy. I only wish that all major
corporations were as efficient as Target. One knows how corporations think, & there pocket book is the only thing that counts. I work for a major chain store and we have many super stores that get new cash register systems, while the little rural stores get the old ones that continue to break down when there is a sale or long lines of customers, but they can't afford the extra cash to keep the customer happy in the rural area. It is really bad that things are that bad where you work and have come to the point that you don't know what to do with someone who his rude to you, because this happens where I work just about every other day to me and it usually is the corporations fault. My manager has told all of his crew that his minimum wage employees should not have to put up with it & to send them directly to him if there is a problem. This is what should happen when you have this problem, because what you don't realize is they have been trained to deal with it & that whatever attitude you get will just resonate 20 to 30 min. beyond to the next customers as well as raise your blood pressure which is not good for your health. For what your probably making an hour it isn't worth it. Our regular customers have come to know that they can get just about whatever they want, whether they know that they are cheating the store or not. Even if the customer does not read the sign correctly or the coupon correctly or they don't understand that it only states one brand, they just never want to admit to being wrong. So rather then have them upset 3 other customers who are waiting in line because of old registers or lack of employees sceduled to work, it is given to them for whatever they want. At the end of the day the corporation feels they made enough money from the great super stores that also have air conditioning. The larger ones counter act all the crap from the little rural store. Be thankful you either have ventalation or air conditioning in that Target store that you work. Did I mention I work in California where no matter where you live it gets hot in the summer & our store has none. This also makes our customers even more unhappy.
Don't Stress-Give It Away (Thats what management is for)  |