[munchkin_momma]

Sorry about what happened. One thing I don't like about eBay and PayPal is needing to dispute something, it takes forever and usually its too late anyhow. They are both extremely unhelpful when it comes to disputing something. They always recommend that you work it out with the other party. I say if you could work it out personally with the other party there wouldn't have been a need to file a complaint.

There is a way to see what other names someone uses on eBay as you are allowed to have more than one. I thoink you have to go to the page that tell you all about them. I forget what they call it. But as long as they used the same info when they signed up for each account (most do) it will show you any other name they have used.

I stopped using eBay for about 2 years because someone got my password and I was unable to get back in to my eBay account. This was when they first started to let you access PayPal directly through eBay and before they made you jump through hoops to get into it. Someone had complete access to my bank account and my credit card. I was unable to prove it due to have a revolving IP and I was unable to regain access to my eBay and PayPal account (silly me used the same password for EVERYTHING) I lost a decent amount of money and my credit is shot because of that. I filed my complaints with everyone and noone could help me. Like I said eBay and PayPal aren't good when it comes to handling complaints.

I hope you are able to get your money back somehow. Credit Card companies are usually the most helpful as long as you have proof of things so print all the correspondence between you and the seller, eBay, PayPal and anyone else that has direct involvement. Sometimes that helps if they can see it on paper with the dates and all.

Good Luck!!