There is a website I found out about recently called
www.angieslist.com. It is presently available in 35 major cities, with more to come. It's a site where you can grade the service you've received, and read what others say, about plumbers, auto repair, landscapers, pet services, chimney sweeps, etc., the list goes on and on! Since losing my husband last year, I am totally lost when I need something done around the house. It beats looking in the yellow pages and not knowing what you're going to get!
It's free to join for a year, then it's $5.95 a month after that.