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Old 11-26-2004, 09:23 PM
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PiercedGecko PiercedGecko is offline
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Join Date: Nov 2000
Location: My heart is still in NC, but for now I'm livin' in Jersey.
Age: 29
Posts: 518
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Re: Trying to cancel AOL? FORGET IT!

I ABSOLUTELY hate that company. I used to use it during the summer at home for the free hours, because once back at college I had free internet. I remember one time I called to cancel and they talked me into giving me another free month, then I could cancel. I figured what the heck and went with it, after making sure I got the customer service rep's name. Wouldn't you know they charged my credit card for the month and when I called to complain, they claimed they did not know the rep and had never heard of him. Needless to say I did not get that money back. They are an annoying company, with overly desperate and terrible customer service.
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