[crazytimes]

This past summer while living at home I signed up for a free AOL trial. My parents have Earthlink and living out in the country, it is SO slow! It usually only goes 26K even though we have a 56K modem.

Anyways I signed up for the free trial and discovered that AOL was no faster. Plus their software was a pain in the you know where! I don't need all that fluffy crap and AOL garbage and the program took forever to load and ALWAYS updated it itself when I closed it!

I called to cancel and they give you all this runaround and the guy basically says, I am going to extend your free trial another month. I figure that's fine, maybe I'll play around with it. Of course I never did and naturally forgot to cancel, so I get charged $23.90.

I was pissed and then called tonight to cancel and AGAIN he gives me this whole runaround. I finally said "Look! CANCEL MY ACCOUNT. I don't want to do keywords, I don't want all these features, just cancel my account!" And the guy has to gall to say "Ok, I am going to give you 30 free days to, so just call again by November 4th!" But the way he worded it he tried to pretend like he was cancelling it even though he wasn't.

This is ridiculous. If I want to cancel my account LET ME. AOL just practically forces you to extend your account with the hopes that you will forget to call them back, just like I did!