This just happened to me...
MyPoints disabled my account. They never contacted me or gave an explanation. Finally called and was told by CS that I would have to fax a copy of a picture ID (passport or DL) . You can black out all but name & DOB. I wasn't too happy about it, but I finally did it because I didn't want to lose my hard earned points!
In about a week, they sent an email that my account was restored.
I'll bet they will ask you to send your ID. Don't feel like you are being singled out. ...
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