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Old 11-29-2001, 05:11 PM
Butch32940 Butch32940 is offline
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Angry Staples' Return Policies

Be cautious if you are planning to purchase and Christmas gifts at Staples. Any returns must be made with 14 days of purchase and there is a 15% restocking fee. I was ready to purchase a monitor and sveral other items when I became aware of the policy. I thought that perhaps they made an exception to their policies at Christmas but was told by Customer Service that no exceptions would be made.
I can understand the policy for business and personal purchases but it makes no sense whatsoever when it pertains to Christmas gifts.
I have had problems with Staples over rebates and this is just another example of how they treat customers.
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