Staples' Return Policies Be cautious if you are planning to purchase and Christmas gifts at Staples. Any returns must be made with 14 days of purchase and there is a 15% restocking fee. I was ready to purchase a monitor and sveral other items when I became aware of the policy. I thought that perhaps they made an exception to their policies at Christmas but was told by Customer Service that no exceptions would be made.
I can understand the policy for business and personal purchases but it makes no sense whatsoever when it pertains to Christmas gifts.
I have had problems with Staples over rebates and this is just another example of how they treat customers. |