I placed two orders with them, one about a month ago and one a couple weeks ago and I still haven't received either. One supposedly shipped last week but still nothing. And I have tried to call and email but either no one answers or they don't write back. So I finally got through to a guy named Aslen and he assured me that my orders were there and that the products that I ordered have been reserved for me. Don't bother trying to call their 1-800 CS number, no one EVER answers. Instead here is that guy Aslen's personal work number 1-415-536-8019, he seems to be in charge of making sure orders are right. Hope this helps some of you.
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