It's actually working for me now. I wrote the first post on June 21. I had problems for at least a couple of days. I tried several times to get a password email sent, but it never showed up. Then one day I went on the site, went through the password retrieval method, & the email was sent IMMEDIATELY after I hit the button.
The site is just VERY buggy. If I didn't enjoy it so much, I wouldn't bother with it.
Thank you for your comments!